How Do I Cancel My Sirius-Xm Service?

Introduction

Have you decided you no longer want your SiriusXM subscription? Luckily, you can cancel the service at any time.

Whether you subscribed directly or via a third party, such as Apple, Google Play, or Roku, use this guide to cancel your SiriusXM service.

Understand who your SiriusXM subscription is with

The first step to canceling your SiriusXM service is to figure out who your subscription is with. As the process for canceling is different for each provider, it's important to understand whether you signed up with:SiriusXM directlyAppleGoogle PlayRokuIf you're unsure, check to see who bills you each month for SiriusXM. Cancel the service at least 24 hours before your next billing date, or the service may renew automatically.

Visit the SiriusXM website

If you subscribed to SiriusXM directly on its website or over the phone, you can cancel the service online.

Type www.siriusxm.com into your web browser and hit Enter.

Log in to your SiriusXM account

To log in to your account, click the person icon in the top-right of the homepage, enter your email address or username, and tap Continue. Now enter your password and click Sign in or Continue.

Go to the Subscriptions tab

Click on Change Billing Info

On the Subscriptions page, select the service you want to cancel and click Change Billing Info or Manage.

Select Cancel Service and confirm the cancelation

Click on Cancel Service. You will then be asked if you're sure you want to cancel, so click Yes or Confirm.

Cancel through the SiriusXM customer service

You can also cancel your SiriusXM direct subscription by phoning customer service any day between 8 am and 8 pm ET. You'll need your account number or radio ID to cancel over the phone.

Cancel your SiriusXM service through live chat

A SiriusXM subscription can also be canceled over live chat.

On the SiriusXM homepage, click the Need help? speech bubble in the bottom-right corner. This connects you with a virtual assistant. Type "I want to cancel my subscription" where it says Message, and follow the instructions. You'll need to provide the 10-digit phone number associated with your account.

Cancel through your Apple or Google Play account

If you signed up to SiriusXM on an iPhone or Android device, your subscription may be with Apple or Google Play.

In both instances, you need to cancel your service through them:Log in to your Apple or Google Play accountClick on your name or initial at the topSelect SubscriptionsFind SiriusXM in your active subscriptionsTap Cancel SubscriptionAgain, ensure you cancel more than 24 hours before the subscription is due for automatic renewal.

Cancel with Roku

SiriusXM services purchased with a Roku device should be canceled in your Roku account.Type my.roku.com into your web browser and click Enter.Enter your email address and password in the relevant fields.Click Sign in.In your account dashboard, select Manage your subscriptions.Find SiriusXM under your active subscriptions.Click Cancel Subscription.Select your reason for cancelingClick Confirm.

Conclusion

The process for canceling a SiriusXM service depends on who you subscribed through. If you signed up directly with SiriusXM, cancel through your account dashboard, the online chat system, or by phone. All other subscriptions should be canceled directly with the third-party provider, such as Google Play or Apple.

Still struggling to cancel the service? Contact SiriusXM customer service for assistance.