Pokemon GO Help Pages

Pokemon GO Customer FAQ, Forum, and Online Help Desk

Pokemon GO Help @ support.pokemongo.nianticlabs.com
Customer Help
Average time to fix: (65 hours)
Busiest time: 9am
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Recent Pokemon GO help topics searched

so my problem is that team go rockets don’t show up in my game like on the pokestops. B...
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Hello my name is Leigh Hoppins. I’m having trouble with watching Pok*mon online. I crea...
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Can you make pokestops only visible to GymleaderAden and nolansmith**. If so can you pu...
My boyfriend is addicted to Pok*mon Go and I think it has gotten out of hand.
Every time I try to access the game app it is says problem with retrieving data from th...
Can you please change my team to team valor to mystic thank you my account name is That...
So when I first got Pok*mon Go I did not know what teams meant so I just picked a rando...

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Pokemon GO Online Help at support.pokemongo.nianticlabs.com - Info & Stats

Help desk addresshttps://support.pokemongo.nianticlabs.com/hc/en-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time65
Rank amongst all ways to reach them1
Other means of communicationweb, email
Communication customer rating83%
Quality of help rating96%
Votes for online help40
When this was last updatedTue May 24 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Pokemon GO Help Pages: What to Know

This is the Pokemon GO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Pokemon GO's best customer help page or faq or forum, this is the best entry point according to 9,384 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.pokemongo.nianticlabs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Pokemon GO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Pokemon GO: General Information

Pokemon GO does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Pokemon GO using 2 different media: web, email. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Pokemon GO.

Do Pokemon GO and GetHuman work together?

GetHuman has no relationship with Pokemon GO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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