Pokemon GO Help Pages

Pokemon GO Customer FAQ, Forum, and Online Help Desk

Pokemon GO Help @ support.pokemongo.nianticlabs.com
Customer Help
  • It takes an average of 65 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9am.
  • Common topics include Recover Account, Delete Account, Hacked Account, Report Problem In Game, Problem With the App, and more.
Start typing out the reason you want to get in touch with Pokemon GO. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Pokemon GO help topics searched

the issue with pokemon go from what me, and a few people i know have had is that the ba...
With the rising scare of Wuhan coronavirus spread in Asia at this moment, “is it possib...
With the rising scare of Wuhan coronavirus spread in Asia at this moment, is it possibl...
Good day! Name is Daniel , Needing to speak to someone that has experience in people be...
Mera pokeballs Sara khatam ho gaya hai an kya karna hoga aur gym fighting Pokemon ka kab hoga
I am with Trinity Baptist Church in Sand Springs, Oklahoma. As the church manager I wou...
I am trying to add my little sister to Pok*mon go and it asked me to verify my identity...
So I’m a ** year old boy with and Pok*mon I drew out and I think it’s pretty cool I hav...
tomorrow is christmas and i would like some changes to the game. I would like blue eeve...
Ultracreation* this player is spoofing your game and his video is live on YouTube ,Stop...
I cannot get my Pokemon go character to move at all. No matter what I do my character w...
I changed my phone from Verizon to AT&T and got a new phone number. Now I can't walk my...
I can’t remember my login username or password I can only remember my screen name from...
I recently began playing Pokemon Go again. I now live in a rural area where it doesn't...
Early access of level ** ...Due to a huge not uncovered area by pokemon go.
so my problem is that team go rockets don’t show up in my game like on the pokestops. B...
My daughter got ahold of my fiance's phone and made ** purchases on pokemon go that wer...

Pokemon GO Online Help at support.pokemongo.nianticlabs.com - Info & Stats

Help desk addresshttps://support.pokemongo.nianticlabs.com/hc/en-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time65
Rank amongst all ways to reach them1
Other means of communicationweb, email
Communication customer rating83%
Quality of help rating96%
Votes for online help39
When this was last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Pokemon GO Help Pages: What to Know

This is the Pokemon GO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Pokemon GO's best customer help page or faq or forum, this is the best entry point according to 9,384 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.pokemongo.nianticlabs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Pokemon GO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Pokemon GO: General Information

Pokemon GO does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Pokemon GO using 2 different media: web, email. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Pokemon GO.

Do Pokemon GO and GetHuman work together?

GetHuman has no relationship with Pokemon GO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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