Pokemon GO Help Pages

Pokemon GO Customer FAQ, Forum, and Online Help Desk

Average time to fix: (60 hours)
Busiest time: 1:15pm
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Recent Pokemon GO help topics searched

I would change my ingame Name, but I already changed him for a second time, could you p...
I can't remember my screen name in order to recall my username and password to access m...
When Pokemon GO first came out I created my Pokemon GO account under the PTC account. A...
I can't remember my username and I tried everything and I was wondering if you could ju...
The Pokemon at *** South Military avenue Lawrenceburg TN is in a very bad drug area and...
My pokemon has been on a gym for ** days. We should get a good bonus for defending a g...
I was attempting to buy poke coins and recieved an error message claiming I "already ow...
Please help. I cannot log into my account. My phone died and then I was unable to log i...
Tell me what I Can or need to do in order to enable*activate Add friend-functionality w...
Mara pokemon nahi chal raha haa
Whenever I try to buy something from the in game store wether it’s with money or pokeco...
We have a synagogue and every day there is * people that stop by the front and stay the...
I would like you to add my elder son’s account (Viikinki**) to*under my own parent acco...
I need to change my password but can't find the tab to do so
I’ll have *** w you if you break up with your girl *)
I’m trying to log in to my Pok*mon go account and I haven’t sent emails to reset my pas...
Goodmorning my name is wes . Today my pokemon returned from a gym without rewarding me...
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Pokemon GO Online Help at support.pokemongo.nianticlabs.com - Info & Stats

Help desk address
https://support.pokemongo.nianticlabs.com/hc/en-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:15pm
Average turnaround time
60
Rank amongst all ways to reach them
1
Other means of communication
web, email
Communication customer rating
78%
Quality of help rating
65%
Votes for online help
35
When this was last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)

Pokemon GO Help Pages: What to Know

This is the Pokemon GO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Pokemon GO's best customer help page or faq or forum, this is the best entry point according to 9,384 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.pokemongo.nianticlabs.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Pokemon GO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Pokemon GO: General Information

Pokemon GO does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Pokemon GO using 2 different media: web, email. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Pokemon GO.

Do Pokemon GO and GetHuman work together?

GetHuman has no relationship with Pokemon GO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Pokemon GO Contact Info

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