How do I recover my Pokemon GO account?
If you are locked out of your Pokemon Go account, if your account was hacked, or if you need to reset your password, here's how you recover your Pokemon Go account.
If you have lost your Pokémon GO account for some reason, you do not have to panic. It is possible to recover it and go back to enjoying your favorite game. However, it is imperative to remember that Pokémon GO does not store user account passwords. Therefore, if you cannot remember your account details, they can only be recovered through your login provider. The most common login providers include Facebook and Google. Therefore, the recovery process of your account will depend on your login provider.
Google Login Provider
If you used Google as your login provider, you could recover your Pokémon GO account by following these simple steps
- If you forgot your Google password, just go to Gmail Account Recovery page
- Enter your email address. If you cannot remember your email address, enter your phone number linked to your emails account and click next.
- You then have to go through a series of security questions
- After resetting your password, go to the Gmail app on your phone and sign in.
- Go to the Pokémon GO App and sign in with Gmail.
Facebook Login Provider
If your login provider is Facebook, then you can recover your Pokémon GO account through your Facebook account by following these simple steps
- Go to Facebook and then to Find Your Account
- Enter the email address or phone number associated with your Facebook account in the search bar provided and click " Search"
- Identify your account and reset your password via SMS or Email
- Once you have managed to reset your password, log in to Facebook on your phone
- Then go to Pokémon app and select to log in with Facebook.
The Takeaway
Overall, it is apparent that since Pokémon GO does not store account passwords, lost Pokémon GO accounts can only be recovered through the login provider. Therefore, the right procedure for recovering a Pokémon GO account greatly depends on the login provider you used. If you still cannot recover your account, you can contact Pokémon GO via their help desk or email them by GetHuman on pokemon-go-support@nianticlabs.com and wait to hear from them within a day.
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