Norwegian Cruise Line Help Pages

Norwegian Cruise Line Customer FAQ, Forum, and Online Help Desk

Norwegian Cruise Line Help @ ncl.com
Customer Help
Average time to fix: (48 hours)
Busiest time: 10:15am
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Recent Norwegian Cruise Line help topics searched

I'm booked on a cruise but NCL didn't book my flights as they did for my friend that I...
I accidentally purchased * cruise first certificates only want the first one I bought...
Booking number ********. NCL Jewel. Departure **********.* I have not yet received any...
I left some items on the ship in my room. Two pair of sandals and my watch. Star room...
We were first time cruisers on the escape. Today they told about **** passengers to get...
We wanted to let you know that we are platinum members. *We had planned and booked two...
cannot log on with password. Will not let me go to forgot password.
Booking (********) Member* ********** We had originally planned for a back to back cru...
We just came back from the Norwegian Bliss*I see a charge of $*** in my Costco account...
I need employment verification for job reference. Please tell me how to contact
Want a refund. Asked for it in writing on ********
Trying to contact with NCl post cruise rep. Was cut off by agent
I can’t find my original copy of my birth certificate however I do have a photo of it c...
I would like to change staterooms.
I am on the February * Norwegian Breakaway out of New Orleans. I am currently booked i...
Book encore for **mar from lattitudes
I need to cancel my cruise for a credit

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Norwegian Cruise Line Online Help at ncl.com - Info & Stats

Help desk addresshttp://www.ncl.com/freestyle-voices/overview
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time48
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating67%
Quality of help rating84%
Votes for online help60
When this was last updatedMon Jun 27 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-234-7350

Norwegian Cruise Line Help Pages: What to Know

This is the Norwegian Cruise Line help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Norwegian Cruise Line's best customer help page or faq or forum, this is the best entry point according to 6,018 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-234-7350) which we show above. Sometimes when you dig through the various help topics and volumes on ncl.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Norwegian Cruise Line agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Norwegian Cruise Line: General Information

Norwegian Cruise Line has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Norwegian Cruise Line using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-234-7350 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Norwegian Cruise Line.

Do Norwegian Cruise Line and GetHuman work together?

GetHuman has no relationship with Norwegian Cruise Line and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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