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Norwegian Cruise Line Customer FAQ

Top Answers & How-to Guides

What is Norwegian Cruise Line's Phone Number?

The question we are asked most often is about how to talk to Norwegian Cruise Line customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Norwegian Cruise Line customer service, get an answer now.

Recent Norwegian Cruise Line Customer Questions

Does Norwegian Cruise Lines have laundry service on board.

Yes, Norwegian Cruise Line offers laundry services on board, including wash and fold service, dry cleaning, and pressing. Self-service laundromats are also available on select ships for guests who prefer to do their own laundry. Additional charges apply for these services.
Asked Oct 7, 2024 3:19 PM

Correct the spelling of my last name

I'm sorry for any inconvenience, but as an FAQ help, I don't have the capability to directly access your personal booking details or make changes. We recommend that you directly contact Norwegian Cruise Line or your travel agent to update your last name correctly. They should be able to assist you promptly to ensure your last name is spelled correctly in their system. It's critical to have the correct information to ensure smooth check-in and cruise experience.
Asked Apr 21, 2024 4:33 PM

I need my billing details from my recent cruise in Pride of America

Sorry, but we are not able to provide personal billing details for your recent Norwegian Cruise Line trip on Pride of America. We suggest contacting the Norwegian Cruise Line directly for that information. They should able to assist in getting the details you need from your most recent trip.
Asked Apr 18, 2024 12:00 AM

you have removed $597.20 from my Wise cash card ending in 6239 after a cruise on Norwegian Dawn

We're sorry, but as an assistant, we don't have the ability to access personal account details or transaction histories. Please get in touch with Norwegian Cruise Line's customer service directly to inquire about any charges you don't recognize. They will be able to help you.
Asked Apr 16, 2024 9:56 AM

Help me with my Norwegian Cruise Line customer service issue

Cruise Information

What Are the Best Ocean Cruise Companies?

The "best" ocean cruise lines are those that meet the needs of passengers. Passengers should choose a line that offers cruises...

What is the cancellation policy for Norwegian Cruise Line?

Norwegian Cruise Line's cancellation policy varies based on reservation type, cruise length, and fare choice. Full refunds may...

Can I make changes to my reservation after it has been booked?

Norwegian Cruise Line permits modifications to reservations, including stateroom changes and sailing dates, but specific...

Are there any age restrictions for passengers on Norwegian Cruise Line cruises?

Norwegian Cruise Line enforces age-related policies, requiring minors under eighteen to be with an adult aged twenty-one or...

Amenities and Services

How Do I File a Lost and Found Claim with Norwegian Cruise Lines?

Going on a cruise can be the most relaxing way to get away from the grind and rest easy, until the unthinkable happens and you...

What is the onboard currency and payment options on Norwegian Cruise Line ships?

Norwegian Cruise Line uses the United States Dollar for onboard transactions, making purchases easier for guests. Payment...

Can I bring my own alcohol on board?

Norwegian Cruise Line allows guests to bring a limited amount of wine or champagne on board, generally two bottles of up to 750...

What is the Wi-Fi availability and cost on Norwegian Cruise Line ships?

Norwegian Cruise Line provides Wi-Fi on their ships, with availability varying by ship and location. They offer several...

Onboard Experience

What is the dress code on board Norwegian Cruise Line ships?

Norwegian Cruise Line offers a flexible dress code consisting of casual, smart casual, and formal categories. Most evenings...

Are there laundry facilities available on board?

Norwegian Cruise Line has laundry facilities on its ships, including self-service laundromats with washers and dryers,...

What activities are available for children on board Norwegian Cruise Line ships?

Norwegian Cruise Line provides a variety of activities for children, including the Splash Academy for younger kids and the...

Are there any special dietary accommodations available?

Norwegian Cruise Line understands diverse dietary needs and provides various options such as vegetarian, vegan, gluten-free,...

Health and Safety

Do I need a passport to go on a Norwegian Cruise Line cruise?

The requirement for a passport on a Norwegian Cruise Line voyage depends on the specific itinerary. United States citizens may...

Are there any health and safety measures in place on Norwegian Cruise Line ships?

Norwegian Cruise Line has established various health and safety protocols to safeguard passengers and crew, which include...

Can I bring my pet on board a Norwegian Cruise Line ship?

Norwegian Cruise Line generally does not allow pets on board, except for service animals that assist individuals with...
We look to the Norwegian Cruise Line issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Norwegian Cruise Line issues reported to GetHuman
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