NJ Unemployment Help Pages

NJ Unemployment Customer FAQ, Forum, and Online Help Desk

NJ Unemployment Help @ lwd.dol.state.nj.us
Customer Help
Average time to fix: (69 hours)
Busiest time: 2:30pm
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Recent NJ Unemployment help topics searched

Unemployment called me regarding my claim and hung up on me I would please like a call...
My unemployment claim is not payable for some reason
I got a call from unemployment regarding my claim I was hung up on by accident. Can som...
I called unemployment in regards to my claim and was hung up on by accident. Can someon...
I have filed a claim and got a call but was hung up on by accident. Can someone please...
They aren’t paying me my unemployment because they think I’m getting a pension. I made...
I have filed a claim over * month ago and still have not heard back I am out of work an...
My security questions are not being answered correctly while trying to reset my password
I have filed a claim I still have no got a determinination in over * months. Can someon...
I filed a claims months ago and still have no been able to reach you. I have no been co...
Need and agents to finish claim
I was getting UI benefits after I lost my job due to covid in March ****. I received al...
I’m unable to open a claim
No puedo acceder al enlace para mandar mis pruebas de que tenia un empleo antes del COVID
I have not received a status update on my claim and its be ** weeks now. I've be laid...
I filed an appeal in July **** after receiving four months of unemployment due to covid...
My claim was put on hold weeks ago to be reviewed. I was told I would here back within...

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NJ Unemployment Online Help at lwd.dol.state.nj.us - Info & Stats

Help desk addresshttp://lwd.dol.state.nj.us/labor/ui/content/contact.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hoursMon-Fri 8am-4pm EST
What is the busiest time for help2:30pm
Average turnaround time69
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating57%
Quality of help rating86%
Votes for online help541
When this was last updatedFri Apr 09 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number609-292-0695

NJ Unemployment Help Pages: What to Know

This is the NJ Unemployment help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for NJ Unemployment's best customer help page or faq or forum, this is the best entry point according to 77,172 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (609-292-0695) which we show above. Sometimes when you dig through the various help topics and volumes on lwd.dol.state.nj.us, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from NJ Unemployment agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting NJ Unemployment: General Information

NJ Unemployment has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with NJ Unemployment using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 609-292-0695 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like NJ Unemployment.

Do NJ Unemployment and GetHuman work together?

GetHuman has no relationship with NJ Unemployment and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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