NJ Unemployment North Jersey Claims Department Phone Number

What It's Like to Call NJ Unemployment Phone Number 201-601-4100

By Jeff Whelpley

Oct 9, 2023

Unless you're a bona fide resident of New Jersey with a specific northern New Jersey area code, this number cannot be used. The state of New Jersey's unemployment division breaks down into four main numbers: northern New Jersey, central New Jersey, southern New Jersey and out-of-state calls.

When you dial this number, the system automatically checks the area code of the phone number you're using. If you're calling from a number that is outside of northern New Jersey, the system will not let you proceed. Based on the area code map of New Jersey, this phone number's system will accept 201 and 551 area codes for certain and will probably accept 862 and 973 area codes. 908 area codes are a gray area, as this could fall under either northern New Jersey or central New Jersey.

If your area code is from anywhere else, you will only get an automated message telling you that you cannot use this number for assistance because your phone number is not based in northern New Jersey. Depending on where you're calling from, the number will tell you that you must call the appropriate number in order to receive assistance from anyone. It will then automatically hang up.

This service standard is probably based on the state's need to streamline its unemployment calls and break them down by region. New Jersey is a densely packed state, and having multiple numbers goes a long way in preventing both callers and representatives from getting overwhelmed and having lengthy wait times. The state already requires an overlay code in four different regions because of the high amount of phone numbers. Given that wait times could otherwise exceed a half-hour and the people using these numbers often need immediate help, limiting wait times this way makes a lot of sense.

Still, blocking certain area codes may seem understandably confusing to customers in the modern era. It has the feel of a solution that was created before the cell phone's rise to dominance. People today move in and out of different states regularly, and they often don't change their phone numbers when they move. With New Jersey sharing borders with New York, Pennsylvania and Delaware, it's highly possible for genuine residents of New Jersey to bring a number from one of these states after relocating to the state.

Obviously, given that I could not use this number for anything, I cannot recommend using it unless you have a northern New Jersey area code.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

NJ Unemployment's 201-601-4100 North Jersey Claims Department Number

This NJ Unemployment phone number is ranked #3 out of 5 because 77,172 NJ Unemployment customers tried our tools and information and gave us feedback after they called. The reason customers call 201-601-4100 is to reach the NJ Unemployment North Jersey Claims Department department for problems like Problem With a Claim, Schedule Appointment, Make a Claim, Account Access, Find an Office. As far as we can tell, NJ Unemployment has call center locations in New Jersey and you can call during their open hours Mon-Fri 7am-6pm, Sat-Sun 8am-12pm EST. NJ Unemployment has 5 phone numbers and 6 different ways to get customer help. We've compiled information about 201-601-4100 and ways to call or contact NJ Unemployment with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling NJ Unemployment

Calling NJ Unemployment at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from NJ Unemployment North Jersey Claims Department can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with NJ Unemployment's North Jersey Claims Department department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting NJ Unemployment in General

While 201-601-4100 is NJ Unemployment's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 609-292-0695 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach NJ Unemployment help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 74% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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