NJ Unemployment Customer Service Phone Number

201-601-4100
Hold time now: 62 mins (avg 60)
Best time to call: 3:45pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 then just wait on the line
NJ Unemployment's #1 Phone Number

Other customers got on the phone recently because:

I need my unemployment for taxes adjusted...they have that they gave me *,*** and I act...
the claim did not get filed
Filed a new claim on ******* and haven’t received any info of when to claim, how to cla...
I am trying to speak to an unemployment agent in the NJ office. I have been trying to c...
locked out need to change direct deposit to debit
locked out change diretdeposet to debit
I can’t get into my account reset password but it won’t let me until he tries I need to...
locked out off accont need to change direcdeposit **to debi*t card
need to change direct deposit to debit card
I didn’t get the back money I was owed and stated by a representative that I would have...
I filed one week with hours of work and the next week I didn’t have hours and I was tol...
I did not speak to a representative at the end of my claim filing - did not receive * w...
I have been unable to get ahold of a person to finish my claim for processing
It’s atill not fixed I need a call back ASAP so I can get my claims in that are owed to...
Help me with my issue

NJ Unemployment Customer Service Phone Number 201-601-4100 - Info & Statistics

Phone number to dial201-601-4100
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-4pm EST
Best time to dial3:45pm
Navigate phone maze to a humanPress 1 then just wait on the line
Average wait60
Current wait62
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or web
Quality of communication84%
Quality of help81%
Customer votes3,224
Best phone number609-292-0695
Information last updatedTue Jan 21 2020 10:00:00 GMT+0000 (UTC)

NJ Unemployment's 201-601-4100 Customer Service Number

This NJ Unemployment phone number is ranked #3 out of 4 because 77,172 NJ Unemployment customers tried our tools and information and gave us feedback after they called. The reason customers call 201-601-4100 is to reach the NJ Unemployment Customer Service department for problems like Schedule Appointment, Problem With a Claim, Make a Claim, Find an Office, Account Access. As far as we can tell, NJ Unemployment has call center locations in New Jersey and you can call during their open hours Mon-Fri 8am-4pm EST. NJ Unemployment has 4 phone numbers and 5 different ways to get customer help. We've compiled information about 201-601-4100 and ways to call or contact NJ Unemployment with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling NJ Unemployment

Calling NJ Unemployment at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from NJ Unemployment Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with NJ Unemployment's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare NJ Unemployment's phone numbers against each other.

Contacting NJ Unemployment in General

While 201-601-4100 is NJ Unemployment's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 609-292-0695 is their best customer phone number overall, and we have put together a comparison of their 5 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach NJ Unemployment help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact NJ Unemployment.

NJ Unemployment Contact Info

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