NJ Unemployment Customer Service Issues

Archive 30

The following are issues that customers reported to GetHuman about NJ Unemployment customer service, archive #30. It includes a selection of 7 issue(s) reported July 12, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am experiencing difficulty in claiming my unemployment insurance. When I try to contact a representative through the phone lines, I am unable to connect, and completing the process online results in an error message stating that the claim cannot be processed. My unemployment claim began in June **, and I have not received any updates from the NJ Department of Labor despite my attempts to reach out through their website and phone lines.
Reported by GetHuman8498045 on Wednesday, July 12, 2023 7:40 PM
I received an email last Friday informing me that my account was created and id verified, but I am having trouble claiming my weeks. When I try to claim either by phone or online, I receive an error message after entering the link. I am unsure if I have a pin; is there a default pin I should use? Additionally, I need guidance on setting up back pay. I initiated my unemployment claim on August 30th, but I have been unemployed since July 13th and was advised to claim the weeks retroactively. I am concerned about being unable to certify my weeks. I hope to resolve this issue promptly to alleviate my stress regarding receiving my unemployment benefits.
Reported by GetHuman8557972 on Friday, August 11, 2023 7:57 AM
I encountered an issue while renewing my SNAP and GA assistance. I submitted my application on 5/26/[redacted] and missed a call for my interview on 9:30 instead of the scheduled 10:30-11:30 slot. I submitted a new application around 07/26/[redacted]. I urgently need help as I am struggling with food insecurity and lack of income. Your assistance is crucial in this difficult situation. Thank you for your understanding and support. - B. Noonan
Reported by GetHuman8598058 on Sunday, September 3, 2023 8:40 PM
I was initially denied unemployment due to a small business I ran, although in the startup phase and reported a net $9,[redacted] loss last tax season. As the sole proprietor, I have not taken any income from the business as I have no employees. I net $0 every week. I submitted an appeal on June 12, [redacted], and have not received a response. Even after contacting Congressman Donald Norcross, who referred me to Tina Williams, and multiple inquiries were made, I have not heard back from the NJ DOL as of September 14, [redacted]. Additionally, I continue to receive emails for job openings from the NJ DOL automated system.
Reported by GetHuman8619597 on Thursday, September 14, 2023 4:15 PM
Since June 8, [redacted], I have not received any unemployment payments. An email indicated that I claimed to have received pension/retirement funds for the week ending on 8/12/[redacted], which is incorrect as I did not have such benefits from my previous employer. The email mentioned that I would be receiving a letter in 4 weeks, which I have not yet received. I have been consistently filing for unemployment every week. I am seeking assistance from the unemployment office to rectify this error in their records and ensure I receive the payments owed to me. Should I contact my former employer or what other actions should I consider to resolve this matter?
Reported by GetHuman8621065 on Friday, September 15, 2023 3:35 PM
I need to reach out regarding my unemployment claim. The system states I owe them, but I believe it's due to fraud as I didn't claim benefits when I was working. Despite attempts to file, I was told I couldn't receive benefits, which is unusual as I've not encountered this issue previously when not working. I wish to address this to potentially receive the benefits owed. I would appreciate speaking to someone to review the system or clarify my eligibility status. I need this information for the social services board, so kindly contact me at my provided number. Thank you.
Reported by GetHuman8647237 on Tuesday, October 3, 2023 10:22 PM
I have been struggling to receive my NJ Unemployment Benefits as I have been unable to successfully claim them despite numerous attempts through phone calls and online. I have reached out to several representatives and specialists over the past year, but the issue remains unresolved, leaving me owed well over $[redacted].
Reported by GetHuman8669687 on Sunday, October 22, 2023 1:11 PM

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