Jagex Ltd. Help Pages

Jagex Ltd. Customer FAQ, Forum, and Online Help Desk

Jagex Ltd. Help @ jagex.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 3:30pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Jagex Ltd. help topics searched

How do I get to level three herbery
My account has been banned for Macro Major even though I have never used a macro before...
Hi i was banned judt over a year abd a half ago on osrs for macroing im sorry to have b...
My old school runescape account has been disabled. I kept trying to use the Google Auth...
My account was hacked * days ago and now my accounts been banned for *rd party nonsense...
To Jagex back in **** i let my brother use my account for a couple days and when he was...
I was playing on mobile oldschool the other day and was going to message a friend. I ha...
They will not give me access to my runescape account that I have all necessary informat...
my account got transferred to the new runescape and I don't know why can I get it back...
can't log in on my new phone but I can still log in on my old phone under the username...
Alleged “major macroing” AGAIN. I love this game been playing it for ** years now but e...
I know this is a long shot but my brother Chris sbonik had recently passed away about a...
I created an account with osrs a while back before they created this new runescape. Now...
I have already notified you of my problem and I'm not going to do so again. My problem...
A guy named Merv JagCorp is using your moderator application as a way to steal items fr...
I’m not able to log into my account. I have all the correct information. I keep making...
Hi , I was on runescape for years and a friend had given me his account but I don’t rem...

Get help with my issue

Jagex Ltd. Online Help at jagex.com - Info & Stats

Help desk addresshttp://www.jagex.com/careers/contact
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time100
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating73%
Quality of help rating76%
Votes for online help58
When this was last updatedTue Jul 07 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Jagex Ltd. Help Pages: What to Know

This is the Jagex Ltd. help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Jagex Ltd.'s best customer help page or faq or forum, this is the best entry point according to 3,810 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on jagex.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Jagex Ltd. agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Jagex Ltd.: General Information

Jagex Ltd. does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Jagex Ltd. one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Jagex Ltd..

Do Jagex Ltd. and GetHuman work together?

GetHuman has no relationship with Jagex Ltd. and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Jagex Ltd. Contact Info

Other Company Help Desks

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!