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What is the process for appealing a ban or suspension from a Jagex game?

Asked 4 months ago
When a player receives a ban or suspension from a Jagex game, there is a process in place for appealing the decision. It is important for players to first review the reason for the ban or suspension, as this information helps them understand the basis for the enforcement action taken. Jagex maintains a strict policy against cheating and disruptive behavior, which contributes to a fair gaming environment for all players. To initiate an appeal, players can visit the official Jagex support page. Here, they will typically find a dedicated section for account-related issues, including bans and suspensions. Players should carefully follow the instructions provided to submit their appeal. This often involves filling out a form with relevant details about their account and the circumstances surrounding the ban or suspension. It is essential to provide any pertinent information that may support the appeal, as Jagex takes each case seriously. After submitting the appeal, players will need to be patient, as the review process can take some time. Jagex aims to respond as quickly as possible, but they encourage players to respect the process. For ongoing updates or additional information, players are encouraged to check the official Jagex website and the support section related to their specific game.
Answered Jul 22nd 2025

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