Jagex Ltd. Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Jagex Ltd. customer support.

Jagex Ltd.'s Best Contact Information


How do I contact Jagex Ltd. customer service?

A:Jagex Ltd. does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Jagex Ltd. starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does Jagex Ltd. offer 24 hour customer service?

A:Not by phone. But you can contact Jagex Ltd. 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Jagex Ltd. Customer Service

There are other ways to contact Jagex Ltd. customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

jagex.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Jagex Ltd. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Jagex Ltd.?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Jagex Ltd., we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Is it possible to change my Jagex account username?

Yes, it is possible to change your Jagex account username. Jagex offers a one-time username change for all accounts. To request a change, you need to log in to your account on the official Jagex website and go to the Account Management section. In the Account Settings page, you will find an option to change your display name. Click on it and follow the instructions to select a new username. It's important to note that the requested username must be available and can't be already in use by another account. Additionally, changing your username may reset some of your in-game settings and achievements, so make sure to read the guidelines provided by Jagex before proceeding with the change.

What are the system requirements for playing Jagex games?

The system requirements for playing Jagex games vary depending on the specific game. However, the minimum requirements generally include a compatible operating system such as Windows, macOS, or Linux, with regular updates installed. A reliable internet connection is necessary to access the online games. A modern web browser, such as Google Chrome, Firefox, or Safari, is recommended for optimal performance. Adequate RAM and hard drive space are essential to run the games smoothly. Additionally, a graphics card with DirectX capabilities may be required for some games to ensure high-quality visuals. It is always recommended to check the specific game's system requirements on the official Jagex website to ensure compatibility with your device.

Are there any age restrictions for playing Jagex games?

Yes, there are age restrictions for playing Jagex games. Players must be at least 13 years old to create an account and access their games. For certain games, such as RuneScape, players under the age of majority in their jurisdiction are required to obtain parental consent. Jagex provides a parental consent form for this purpose. They take the safety and well-being of their players seriously and have implemented various measures to ensure a secure gaming environment for all. Parents or guardians are advised to review the games and engage in open communication with their children to ensure appropriate gameplay and online interactions.

Top Jagex Ltd. customer problems and solutions

Click the link above to get answers to just about any Jagex Ltd. customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Jagex Ltd.'s phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Jagex Ltd. agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Jagex Ltd. anyways and help you with your issue. Over the last 18 months, 3,810 customers like you have come in search of a phone number for Jagex Ltd. and helped us confirm they don't have one. Common reasons that people try to call Jagex Ltd. customer support department include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Jagex Ltd. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Jagex Ltd. doesn't have any phone numbers. It's not always clear what is the best way to talk to Jagex Ltd. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Jagex Ltd. Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Jagex Ltd., but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Jagex Ltd. customers like yourself.

GetHuman does not provide call center services or customer support operations for Jagex Ltd.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jagex Ltd.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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