House of Fraser Help Pages

House of Fraser Customer FAQ, Forum, and Online Help Desk

House of Fraser Help @ houseoffraser.co.uk
Customer Help
Average time to fix: (65 hours)
Busiest time: 10:15am
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Recent House of Fraser help topics searched

Order number hof************This china platter was delivered to me yesterday by Fastway...
I received a wrong item and then have to pay to return!!! Plusni paid for delivery. Thi...
I ordered a pair of mens bottoms on **th November, my account was debit on **th Novembe...
I am still awaiting a refund for a item that was returned on the **th Nov ****. E mail...
Ac no ******************** pin **** please let me know how much is in my account thank...
My order was damaged in transit
I have received my order yesterday order number HOF************** accompanied with the...
I keep emailing but I am not receiving g a reply.*I want to know how Recognition works...
Hi,**Hope you are well. **Regarding Order reference number: APPHOF****************I hav...
faulty item delivered
I have the old recognition card account and no problems paying my account online. I usu...
I placed an order and the wrong item came i sent email around a week ago and I'm not g...
Hi '*I have ordered a product today and paid for next day delivery but not received any...
I placed an order on Saturday for hunter wellies size * matte black short , I have rece...
card ****************AFTER RECEIVING EMAIL RE ACCOUNT PAYMENT AND OVER LIMIT,THIS PAYME...
Dear Sir*Madam**I purchased a pair of boots at your store in Westfield, White City, on...
To whoever this may concern,**Once I got a gift card for your store however I completel...

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House of Fraser Online Help at houseoffraser.co.uk - Info & Stats

Help desk addresshttp://www.houseoffraser.co.uk/on/demandware.store/Sites-hof-Site/default/ContactUS-EnquiryForm
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time65
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating90%
Quality of help rating83%
Votes for online help75
When this was last updatedWed Jun 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0845 602 1073

House of Fraser Help Pages: What to Know

This is the House of Fraser help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for House of Fraser's best customer help page or faq or forum, this is the best entry point according to 276 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0845 602 1073) which we show above. Sometimes when you dig through the various help topics and volumes on houseoffraser.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from House of Fraser agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting House of Fraser: General Information

House of Fraser has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with House of Fraser using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0845 602 1073 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like House of Fraser.

Do House of Fraser and GetHuman work together?

GetHuman has no relationship with House of Fraser and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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