House of Fraser Help Pages

House of Fraser Customer FAQ, Forum, and Online Help Desk

House of Fraser Help @ houseoffraser.co.uk
Customer Help
Average time to fix: (39 hours)
Busiest time: 10:45am
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Recent House of Fraser help topics searched

I wrote the wrong address on my delivery it should be ** I wrote ** I need to change it...
My late husband Derek Graham Ernest Foskett received a small pension from you but died...
I have a credit not for f Frasers for £**.** . I have tried using on line as it has a n...
I placed an order for next day delivery of £*.** and parcel hasn’t even been received s...
I need to know the size of an on line product
Hi I returned a faulty item more than *weeks ago and still haven't received a refund it...
I've received faulty items and would like HOF to refund the postage not me
Just received my order. *The shoes are too big. To return them through post to exchange...
How can I change personal details. My home address
I gave wrong home address. How can I change it. No your company phone contact numbers. Why?

Get help with my issue

House of Fraser Online Help at houseoffraser.co.uk - Info & Stats

Help desk addresshttp://www.houseoffraser.co.uk/on/demandware.store/Sites-hof-Site/default/ContactUS-EnquiryForm
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time39
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating64%
Quality of help rating93%
Votes for online help40
When this was last updatedSun Oct 02 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0845 602 1073

House of Fraser Help Pages: What to Know

This is the House of Fraser help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for House of Fraser's best customer help page or faq or forum, this is the best entry point according to 276 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0845 602 1073) which we show above. Sometimes when you dig through the various help topics and volumes on houseoffraser.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from House of Fraser agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting House of Fraser: General Information

House of Fraser has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with House of Fraser using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0845 602 1073 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like House of Fraser.

Do House of Fraser and GetHuman work together?

GetHuman has no relationship with House of Fraser and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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