House of Fraser Help Pages

House of Fraser Customer FAQ, Forum, and Online Help Desk

House of Fraser Help @
Customer Help
Average time to fix: (64 hours)
Busiest time: 9:30am
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Recent House of Fraser help topics searched

Trying to purchase the Reebok gt**s treadmill online with the advertised **% discount c...
Want to order a weight bench says ** percent discount with code SPRING** but does not work
I would like my order posted to me as soon as possible as there is no way at the moment...
I have click and collect order waiting for me at your Cavendish House store in Chelten...
I want to buy something with my recognition point how. can I find out my number and wha...
Ref cas-*******-T*R*w*
Hi I got an email saying there is a ** pound voucher in my account to spend . But when...
I returned a jumper first class recorded delivery on * March **** and I’ve still not re...
Wrong item delivered. No one replys to emails or webchat. I'm absolutely disgusted in y...
Hi there i have just pleased
i would like to exchange an item
hi i have just placed an order and forgot to put down the ** percent discount can you h...
Is it possible to add to my order that I made within last **hrs?
I bought several items of Benefit make up on sat. however Danelion high lighter had alr...
the order from house of fraser came much later than advised and has to be returned but...
please could you amend an order I’ve placed online within the last hour ?*I’d like to c...

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House of Fraser Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time64
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating89%
Quality of help rating82%
Votes for online help75
When this was last updatedSun Aug 02 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0845 602 1073

House of Fraser Help Pages: What to Know

This is the House of Fraser help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for House of Fraser's best customer help page or faq or forum, this is the best entry point according to 276 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0845 602 1073) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from House of Fraser agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting House of Fraser: General Information

House of Fraser has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with House of Fraser using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0845 602 1073 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like House of Fraser.

Do House of Fraser and GetHuman work together?

GetHuman has no relationship with House of Fraser and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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