Does Sam's Club Credit offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 1 minute and 34 seconds.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
Toll-free · 24 hours, 7 days · Press 0 three times, then say "more options." Next, say "Customer Service." · Please say or enter your account or card number. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Sam's Club Credit below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Sam's Club Credit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Below are some clips we've found from Sam's Club Credit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"This entire call will be recorded and monitored.
With Synchrony Bank. You here. How may I help you today?
Oh."
Excerpt from a call with Sam's Club Credit
Tuesday, January 23, 2024 8:06 PM
They may need the phone number on your account
"This entire call will be recorded and monitored.
Synchrony Bank. This is Joseph, fraud department. How may I help you?
Security Bank. This is again Joseph, fraud solution department. How may I help you?
I cannot hear any voices, Juan. Can you hear me?
I'm unable to hear any voice response. If you could do hear please give us a callback on the phone number on your card due to the voice is fine."
Excerpt from a call with Sam's Club Credit
Tuesday, August 6, 2024 11:21 AM
They may ask your reason for calling (instead of a menu)
"This entire call will be recorded and monitored.
Synchrony Bank. This is Sebastian. This call will be recorded. Can I have your first and last name, please?
Thank you. How can I help you today?"
Excerpt from a call with Sam's Club Credit
Thursday, July 4, 2024 11:21 PM
They may ask you to enter information with the dial pad
"Let's try that one more time. Please say your account or card number or enter them using your phone keypad."
Excerpt from a call with Sam's Club Credit
Tuesday, January 2, 2024 2:07 AM
They may ask you to say or enter information
"Thank you for calling Synchrony Bank.
The issuer of your Sam's Club credit account.
To speed things up, I used your phone number to look up the account.
Just need a little info. Please say or enter the last four digits of your Social Security number."
Excerpt from a call with Sam's Club Credit
Monday, July 22, 2024 2:00 PM
What are the hours and when should I call?
Sam's Club Credit operates the call center for this 800-964-1917 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 2,138 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Sam's Club Credit call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sam's Club Credit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sam's Club Credit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sam's Club Credit is Sunday.The most busy day to call is Thursday, which averages 65% more phone calls by comparison.Again, this is based on a sample of 2,138 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday, which is 666% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Sam's Club Credit is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Sam's Club Credit staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Sam's Club Credit
If you have time to do a bit of reading before you call Sam's Club Credit, we recommend you read over some of our problem-specific articles.
Sam's Club Credit is a specialized credit card program offered by Sam's Club, a membership-based retail warehouse club. It provides members with a convenient and flexible way to make purchases within Sam's Club and its affiliated stores. The credit card offers various benefits like cashback rewards, special financing options, and exclusive discounts on selected products and services. Sam's Club Credit serves as a valuable tool for managing expenses and accessing additional purchasing power. With no annual fee, members can enjoy the convenience and perks of this credit program while taking advantage of Sam's Club's wide range of products and services. Whether shopping in-store or online, Sam's Club Credit provides a seamless and rewarding payment option for members.
The credit limit for Sam's Club Credit Card varies and is determined by the cardholder's creditworthiness. When applying for the card, individuals can request a specific credit limit or opt for a limit suggested by Sam's Club. The company evaluates the applicant's credit history, income, and other relevant factors to determine the appropriate limit. The credit limit granted can range from a minimum of $500 to several thousand dollars. Additionally, cardholders also have the opportunity to request a credit limit increase if needed, which is subject to review and approval based on their creditworthiness and payment history.
Having a Sam's Club Credit Card comes with a range of benefits. Firstly, cardholders can enjoy savings on everyday purchases at Sam's Club and Walmart stores. Members receive 5% cash back on gas purchases, 3% cash back on dining and travel expenses, and 1% cash back on all other purchases. This allows cardholders to earn significant rewards that can be redeemed for future purchases. Moreover, the credit card offers special financing options, facilitating large purchases with no interest if paid within a specified period. Additionally, members benefit from no annual fee, fraud protection, and convenient online account management. Overall, the Sam's Club Credit Card offers valuable rewards, discounts, and financial flexibility for individuals seeking to save money and earn rewards on their purchases.
Click the link above to get answers to just about any Sam's Club Credit customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Sam's Club Credit, and their purpose. Are any of these similar to the reason you are trying to call?
Making a payment: "I'm trying to make a payment."
- From a call lasting 1m 13s , Dec 15, 2024 9:55 PM
Report misplaced credit card: "I have misplaced my card."
- From a call lasting 10m 58s , Dec 6, 2024 3:44 AM
Payment inquiry: "I do wanna make a payment."
- From a call lasting 6m 23s , Dec 4, 2024 7:51 PM
Payment inquiry: "I have to pay the bill for Stan's Club."
- From a call lasting 5m 3s , Nov 25, 2024 3:40 AM
Making payment inquiry: "I am trying to make a payment on my Sam's card."
- From a call lasting 6m 32s , Nov 22, 2024 11:06 PM
Lost membership card: "Oh, I can't find my card."
- From a call lasting 8m 16s , Nov 17, 2024 8:21 PM
Payment issue: "I was trying to pay my bill."
- From a call lasting 1m 24s , Nov 16, 2024 10:46 PM
Information about why customers call Sam's Club Credit is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Sam's Club Credit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Sam's Club Credit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sam's Club Credit agent. This phone number is Sam's Club Credit's best phone number because 5,682 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-964-1917 include Account suspended, Close account, Account hacked, Payments and other customer service issues. Rather than trying to call Sam's Club Credit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Sam's Club Credit has 2 phone numbers. It's not always clear what is the best way to talk to Sam's Club Credit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Sam's Club Credit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sam's Club Credit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.