The question we are asked most often is about how to talk to House of Fraser customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
If you're unable to access the returns portal, please ensure you are on the correct webpage. Check the navigation links for ‘Returns’ or look for any specific instructions related to the returns process. If the portal is still inaccessible, please check for any site maintenance announcements that may be affecting it.
Asked Sep 27, 2024 2:30 PM
How do i chat with customer service advisor
To chat with a customer service advisor, look for the live chat option on the House of Fraser website. This feature is typically available during business hours and allows you to engage directly with a representative for assistance with your queries.
Asked Sep 4, 2024 4:54 PM
How do I cancel as the items are out of stock and I don’t want the rest of order though
To cancel your order, you should follow the cancellation process as outlined by House of Fraser. Since the items are out of stock, you have the right to cancel the remaining items you no longer want.
Asked Jul 23, 2024 11:12 AM
Customer service number for house of fraser
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 7, 2024 4:25 PM
paid for next day delivery they havent delivered
We apologize for the inconvenience. If you’ve paid for next day delivery and haven’t received your order, please check your order status and tracking information online for updates.
Asked Jun 25, 2024 11:22 AM
Help me with my House of Fraser customer service issue
We look to the House of Fraser issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.