H&R Block Help Pages

H&R Block Customer FAQ, Forum, and Online Help Desk

H&R Block Help @ hrblock.com
Customer Help
  • It takes an average of 38 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3pm.
  • Common topics include Can't Login, Track a Tax Return, File a Return, Refund a Charge, Ask For Tax Help, and more.
Since there is a phone number available, we have to recommend calling H&R Block and talking to a real human being instead of searching their help site for answers.

Recent H&R Block help topics searched

Had taxes done in Laurel MT by someone who had no idea what he was doing. Had to show h...
I think there is a problem with your software...a glitch in the Deluxe version (downloa...
I need help in clarifying whether or not anything will be deducted from my bank account...
Hello:*We have had our taxes done at H&R Block in NYC for the last ** years. We have re...
Our Apointment was canceled after we showed up.*I have been a customer for ** years and...
NJ **** program in HRB Premium converts negative amount on line ** (adjusted total inco...
Turned in our tax forms for filing to the Warrenton VA H & R Block office on March ** a...
I purchased H&R Block Premium software to do my taxes at home. When I was done, the so...
I am trying to get some of the money I've spent at H&R Block this year refunded. I ini...
I invested in H&R Block software so I could do my taxes at home. My return, which pas...
i cant find where to put the actvation code
I am getting text messages to confirm my appointment, but I have never made one.
Started return thru MyBlock, entered tax information, chose Tax Pro Review with Denise...
H&R Block failed to deactivate my emerald card when I reported it stolen in February...
This is Michael Clifton again. I just submitted an entry explaining my situation and I...
I dropped off my taxes Feb *. I called * weeks later, preparer apologized said she'd st...
H & R Block did my taxes for **** but failed to file schedule SE on **,*** dollars I re...

H&R Block Online Help at hrblock.com - Info & Stats

Help desk addresshttp://www.hrblock.com/support/index.html
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time38
Rank amongst all ways to reach them6
Other means of communicationphone, chat, email, web, twitter
Communication customer rating53%
Quality of help rating51%
Votes for online help5,601
When this was last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-472-5625

H&R Block Help Pages: What to Know

This is the H&R Block help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for H&R Block's best customer help page or faq or forum, this is the best entry point according to 188,124 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-472-5625) which we show above. Sometimes when you dig through the various help topics and volumes on hrblock.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from H&R Block agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting H&R Block: General Information

H&R Block has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with H&R Block using 5 different media: phone, chat, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-472-5625 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like H&R Block.

Do H&R Block and GetHuman work together?

GetHuman has no relationship with H&R Block and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

H&R Block Contact Info

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