Greyhound Help Pages
Greyhound Customer FAQ, Forum, and Online Help Desk
Average time to fix: (3 hours)
Busiest time: 10:45am
Recent Greyhound help topics searched
Hello I'm writing in regards to a friend of mine his sister has passed away, he is trav...
I need to get a bus schedule from Fort Pierce Florida to Panama City Beach I need to kn...
law enforcement contact please
This is an old case number ****** for Glenda Hollins my handicapped sister. She has got...
I bought a ticket on my mom's computer and it autocorrected and put her name on the tic...
Checked my bag in Houston,Tx on ******** at * pm. Bus departed at *:** pm headed to San...
Traffic on bus from bwi to pit is going to prevent my making ***** to wheeling...
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Trying to speak to a greyhound representative to get information on fares and bus stations.
ST greyhound bus ticket Wilmington De-NYC
I cannot find how to get my ticket by email or in a nearby station. I can't find a lis...
My daughter, a resident of Serbia, will be making a brief visit to Myrtle Beach, SC on...
I have purchased a ticket but I was not able to get on the bus due to my service dog so...
My luggage was missing off of the book hound bus when I arrive to my destination no lug...
Confirm number ******** Carmen M. Santiago. First time i used app n my name shows up .t...
I want to know if I can purchase a ticket with an American Express card.Get help with my issue
Greyhound Online Help at greyhound.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Rank amongst all ways to reach them
Other means of communication
phone, email, web
Communication customer rating
Quality of help rating
When this was last updated
Thu Apr 02 2020 08:00:00 GMT+0000 (UTC)
Best phone number
Greyhound Help Pages: What to Know
This is the Greyhound help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Greyhound's best customer help page or faq or forum, this is the best entry point according to 88,764 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (214-849-8966) which we show above. Sometimes when you dig through the various help topics and volumes on greyhound.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Greyhound agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Greyhound: General Information
Greyhound has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Greyhound using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 214-849-8966 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Greyhound.
Do Greyhound and GetHuman work together?
GetHuman has no relationship with Greyhound and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.