Greyhound Help Pages

Greyhound Customer FAQ, Forum, and Online Help Desk

Greyhound Help @
Customer Help
  • It takes an average of 3 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:45am.
  • Common topics include Account Setup, Account Access, Change Booking, Overcharge on Account, Find an Itinerary, and more.
Since there is a phone number available, we have to recommend calling Greyhound and talking to a real human being instead of searching their help site for answers.

Recent Greyhound help topics searched

I am Trying to purchase my ticket and it’s telling me that i need to call my bank becau...
Nothing happened. I just want to find out how much is a round-trip from Aiken South Car...
How do I get my voucher code
I have lost my bag while travelling to new york port authority from Boston south statio...
On a recent trip My suit case ended up in Pheonix AZ I was contacted by a James, from...
Estoy esperando el bus mi reserva es *** *** **** y no pasa. Que debo hacer o cancelaron
Hello Kerice,**Thank you for contacting our office and we sincerely apologize for the d...
Why the bus coming from Gainesville don’t stop in Daphne ? It’s only one stop that can...
Possible refund change ticket
I got a call on Aug **th from a greyhound employee James from Pheonix AZ saying he had...

Greyhound Online Help at - Info & Stats

Help desk address
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time3
Rank amongst all ways to reach them3
Other means of communicationphone, web, chat
Communication customer rating79%
Quality of help rating58%
Votes for online help504
When this was last updatedFri Dec 01 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-231-2222

Greyhound Help Pages: What to Know

This is the Greyhound help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Greyhound's best customer help page or faq or forum, this is the best entry point according to 88,764 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-231-2222) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Greyhound agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Greyhound: General Information

Greyhound has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Greyhound using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-231-2222 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Greyhound.

Do Greyhound and GetHuman work together?

GetHuman has no relationship with Greyhound and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Greyhound Contact Info

Other Company Help Desks

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!