Google Maps Help Pages
Google Maps Customer FAQ, Forum, and Online Help Desk
Google Maps Help @ support.google.comCustomer Help
- It takes an average of 89 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9am.
- Common topics include Account Access, Billing, Problem With the App, Recover Account, Technical Support, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with Google Maps. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent Google Maps help topics searched
My *Google My business app me my business details add kara **days over but I'm not rece...
How do I calibrate my phone to within a foot of accuracy?
I am located at ***** county road ** Groveland, Fl ***** (Eve's Garden, Inc.) *For abo...
Do you have a contact for making corrections to google maps?
No one knows where my address is and deliveries go the pub at the end of the road.
I can not get the routes I need from **** Zhale Smith Rd. LaGrange, Ky ***** to *** S...
Our address is a new build home. No ones gps or maps brings them to the rite location...
We moved our school and Google Maps is not updating our change in address. Lanaar Ele...
My google map. Note working
I have added my new road * times and it still is not showing on the map. *** Chula Driv...
I can not see my map in my timeline. it says where I went but it want show the route I went
when using google maps it takes you past my house and directs you to turn on a dead end...
Good morning, *My name is Jo Anne I have a business listing that has an old picture tha...
Google map location showing not my location it's another location it's not my location...
I would appreciate a phone call from someone who deals with maps. My address and my nei...
You need to update the on ramps from downtown Bettendorf,Iowa on to the Illinois bound...
Hello, I'm trying to add a Street that is not available on Google maps. I have sent * r...
Google Maps Online Help at support.google.com - Info & Stats
Help desk addresshttps://support.google.com/maps/answer/3094088?co=GENIE.Platform%3DDesktop&hl=en
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time89
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating86%
Quality of help rating87%
Votes for online help79
When this was last updatedMon Apr 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Google Maps Help Pages: What to Know
This is the Google Maps help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Google Maps's best customer help page or faq or forum, this is the best entry point according to 828 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.google.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Google Maps agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Google Maps: General Information
Google Maps does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Google Maps one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Google Maps.
Do Google Maps and GetHuman work together?
GetHuman has no relationship with Google Maps and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.