Google Maps Help Pages
Google Maps Customer FAQ, Forum, and Online Help Desk
Google Maps Help @ support.google.com
Average time to fix: (65 hours)
Busiest time: 9am
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Recent Google Maps help topics searched
midirecion nueva no aparese en el mapa
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Route direction issue
I live at ** Osage Dr old bridge NJ ***** when you put that address in google maps it a...
We have reported the same issue in June.**** (case number: *******) , yet no feedback h...
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I do see google map street view on my property located on ***** Beach Blvd Jacksonville...
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Google Maps Online Help at support.google.com - Info & Stats
Help desk addresshttps://support.google.com/maps/answer/3094088?co=GENIE.Platform%3DDesktop&hl=en
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time65
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating62%
Quality of help rating75%
Votes for online help54
When this was last updatedTue Oct 19 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Google Maps Help Pages: What to Know
This is the Google Maps help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Google Maps's best customer help page or faq or forum, this is the best entry point according to 828 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.google.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Google Maps agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Google Maps: General Information
Google Maps does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Google Maps one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Google Maps.
Do Google Maps and GetHuman work together?
GetHuman has no relationship with Google Maps and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.