GameStop Help Pages

GameStop Customer FAQ, Forum, and Online Help Desk

Average time to fix: (3 hours)
Busiest time: 3:30pm
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Recent GameStop help topics searched

I preordered and paid for final fantasy * remake for the ps* from the gamestop in north...
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I use the email: *****@***.com to process an order. However, I didn't receive any order...
I had made the mistake of preordering a new Coral Nintendo Switch Lite at GameStop- and...
I pre-ordered the Resident Evil * game I've been waiting for it everybody's cooped up o...
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I am trying to get my preorder RE* collectors edition sent to my house because every pl...
I want my game or a refund I paid already and can't reach anyone
Two days ago, i preordered a nintendo switch bundle and a few games from G.S. The order...
Want my game that's paid for and a warranty on a headset
I am an employee who did not get their w* and my store is closed. I need to file for ta...
im trying to cancel my order
I want to change the shipping speed on my order (I let it be the slow speed and I want...
I purchased * preowned games, one is getting shipped and three were for delivery at doo...
I pre-ordered Persona * Royal Phantom thieves edition. The day before the game released...
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GameStop Online Help at gamestop.com - Info & Stats

Help desk address
http://www.gamestop.com/gs/help/default.aspx
Call-back available
NO
Department you interact with
Technical Support
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:30pm
Average turnaround time
3
Rank amongst all ways to reach them
5
Other means of communication
phone, facebook, web
Communication customer rating
67%
Quality of help rating
89%
Votes for online help
425
When this was last updated
Mon Apr 06 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-883-8895

GameStop Help Pages: What to Know

This is the GameStop help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for GameStop's best customer help page or faq or forum, this is the best entry point according to 20,202 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-883-8895) which we show above. Sometimes when you dig through the various help topics and volumes on gamestop.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from GameStop agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting GameStop: General Information

GameStop has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with GameStop using 3 different media: phone, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-883-8895 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like GameStop.

Do GameStop and GetHuman work together?

GetHuman has no relationship with GameStop and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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