GameStop Corporate Offices Phone Number
Corporate Offices
- Calls GameStop's Corporate Offices department
- On average, callers wait 85 minutes to talk to a person when they call
- Call center hours are Mon-Fri 9am-11pm, Sat-Sun 9am-5pm CST
- We recommend calling around 2:30pm
- Some common reasons that visitors to GetHuman call GameStop include Missing order, Lost Gift Card, Account Access, Refund a Charge, and Gift Card Code Won't Work.
- Get a real live human at this number: Press 1 at first menu.
- When you call GameStop and their automated voice system picks up, you hear: Corporate Office - For customer service, press 1. For marketing, press 2. For human resources or payroll, press 3. For accounting, press 4. For merchandising, press 5.
- This is not the most popular GameStop phone number (it's ranked #3). Most customers call 800-883-8895 for support.
What It's Like to Call GameStop Phone Number 817-424-2000
Calling GameStop's 817-424-2000 phone number actually connects you to the company's corporate offices, although you can use this number to get to customer service. When you dial, you're given three options: you can connect to customer service, marketing or the HR department. Based off this opening, it seems likely that this has happened many times before and GameStop has decided to make this as consumer-friendly as possible.
Switching over to the customer service department is seamless, although it offers mostly automated messages unless you have a specific problem. When I called, I wanted to find out about inventory of certain games I was interested in purchasing. I made the selections on the menu to get me to the inventory section, where I was told that the best way to find out inventory was by either calling my local GameStop store or going to a location in person.
The message told me that the customer service team didn't have access to the inventory at individual stores, so staying on the phone with them wouldn't be of any use. Additionally, it explained the best way to find out information about my local GameStop would be to go on the company's website, rather than hanging around to talk to a representative.
The message finally invited me to stay on the line and talk to someone if I had a pressing concern, but I didn't have anything left to ask at that point. Instead, I chose to end the call with the information I'd been given.
Overall, I thought the line was set up decently but could have been better. The addition of a way for customers to reach GameStop's customer service from the corporate phone number is a good way to help customers who are confused, as GameStop obviously can't hide its corporate number on its website the way it could another number that isn't intended for customers.
I thought the information the system provided was helpful, although it could have been better had there been a way to find the closest GameStop to me. I understand pushing customers to the website, but gaming doesn't necessarily have to be done entirely online. I've purchased several games from GameStop that don't have online capabilities, and I think providing a way for people who don't have easy access to the internet to get information is important for this type of company.
Based on the layout of the phone menu, I would use this number if I needed help, but I'd be more likely to use this number if I had a specific concern as opposed to just a general one.
Other customers got on the phone recently because:
GameStop Corporate Offices Phone Number 817-424-2000 - Info & Statistics
GameStop's 817-424-2000 Corporate Offices Number
This GameStop phone number is ranked #3 out of 3 because 20,202 GameStop customers tried our tools and information and gave us feedback after they called. The reason customers call 817-424-2000 is to reach the GameStop Corporate Offices department for problems like Missing order, Lost Gift Card, Account Access, Refund a Charge, Gift Card Code Won't Work. As far as we can tell, GameStop has call center locations in Texas and you can call during their open hours Mon-Fri 9am-11pm, Sat-Sun 9am-5pm CST. GameStop has 3 phone numbers and 8 different ways to get customer help. We've compiled information about 817-424-2000 and ways to call or contact GameStop with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling GameStop
Calling GameStop at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 817-424-2000. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when GameStop Corporate Offices agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than GameStop Once on the phone with GameStop's Corporate Offices department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting GameStop in General
While 817-424-2000 is GameStop's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-883-8895 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach GameStop help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.