E-ZPass New Jersey Help Pages

E-ZPass New Jersey Customer FAQ, Forum, and Online Help Desk

Average time to fix: (12 hours)
Busiest time: 9am
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Recent E-ZPass New Jersey help topics searched

I want to close my ezpass account.
Person has died. need to talk to a rep
Billing. Person has died. Need to talk to someone
Me pas* un toll en ny donde no avia para pagar en efectivo y no tengo e pass y quiero...
I got billed an amount of money and I would like to know why
I need to add a vehicle to my ez pass tag
have a new vehicle, need to use easy pass from previous vehicle, how is this done
changed vehicle, need to use easy pass on new vehicle , how is this done, thank you
need to update credit card data
Can't update payment info online. Was charged$** for some reason which put my account i...
Necesito comunicarme por tel*fono con servicio al cliente por favor ay*denme
Can't update payment info online. Account is negative due to a mystery$** charge which...
I was charged ***.** as an average figure for * months. I would like to use the pay as...
I would like to change my account to pay as I go and have my ***.** refunded to my account.
I lost the toll bill that was mailed to me. I live in NC and was traveling through NJ...
I have tolls that were supposed to be mailed for me to pay them and I have yet to recei...
I have been trying to get in touch with an actually human being to handle my issue with...
Get help with my issue

E-ZPass New Jersey Online Help at ezpassnj.com - Info & Stats

Help desk address
https://www.ezpassnj.com/vector/forte/cgi_bin/web.forte?serviceName=ETCAccountWebSO&templateName=miscellaneous/CRMNonCustFAQ.html
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
12
Rank amongst all ways to reach them
3
Other means of communication
phone, web
Communication customer rating
77%
Quality of help rating
61%
Votes for online help
492
When this was last updated
Wed Jul 01 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
888-288-6865

E-ZPass New Jersey Help Pages: What to Know

This is the E-ZPass New Jersey help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for E-ZPass New Jersey's best customer help page or faq or forum, this is the best entry point according to 25,002 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-288-6865) which we show above. Sometimes when you dig through the various help topics and volumes on ezpassnj.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from E-ZPass New Jersey agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting E-ZPass New Jersey: General Information

E-ZPass New Jersey has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with E-ZPass New Jersey using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-288-6865 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like E-ZPass New Jersey.

Do E-ZPass New Jersey and GetHuman work together?

GetHuman has no relationship with E-ZPass New Jersey and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

E-ZPass New Jersey Contact Info

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