What should I do if my E-ZPass transponder is lost or stolen?

If a person finds that their E-ZPass transponder has been lost or stolen, it is important to take immediate action to protect their account and prevent unauthorized charges. The first step is to log into their online account or visit the E-ZPass New Jersey website to report the transponder as lost or stolen. This action will deactivate the transponder and cease any toll charges associated with it. Additionally, it is recommended to review recent transactions for any unauthorized charges. If any discrepancies are found, the account holder should take note of these charges. The next action involves requesting a replacement transponder. Usually, there is a fee associated with this replacement, which can vary based on specific policies at that time. While it is advisable to check the website for the most current information, including instructions on reporting a lost transponder and the fee structure for replacements, there may also be contact information listed for further support. Being proactive in this situation helps ensure that the individual's account remains secure and their travel experience is uninterrupted.