If a customer discovers that their E-ZPass transponder has been lost or stolen, it is important to take prompt action to prevent unauthorized use and potential charges. The first step is to log into their E-ZPass account online. This will provide options to report the transponder as lost or stolen. If customers cannot access their account online, they may consider visiting the official E-ZPass New Hampshire website for further guidance.
Reporting the transponder as lost or stolen typically requires providing account information for verification purposes. Once reported, the account will be updated, and the lost transponder will be deactivated to prevent any further toll charges. Customers may also need to request a replacement transponder.
It is wise to regularly monitor account activity for any unauthorized transactions that may have occurred before the transponder was deactivated or reported. For additional support or specific inquiries, customers can refer to the contact information available on the E-ZPass New Hampshire website. Taking these steps helps to ensure that an account remains secure and minimizes any inconvenience caused by the loss of the transponder.