How Do I Change My Credit Card on My Ez-Pass New Jersey Account?

To change your credit card on EZ-Pass you must first log in to your account. Go to updated personal information then click on Add/update credit card option. Enter your new credit card information exactly as it appears on your card. Save the information afterwards then delete the old credit card by clicking on remove card option. Always ensure the credit card has enough money to enable toll booth payments without any problems or you risk the account being revoked. Contact EZ-Pass customer support for further clarifications or help.

Adam Goldkamp is the editor / author responsible for this content.
Jul 9, 2020

How Do I Change My Credit Card on My EZ-Pass New Jersey Account?

The EZ-pass is linked to your credit card or debit card. This is a small electronic device that enables you to pay for your toll booths without stopping as you drive. In New Jersey, toll booths support EZ-pass and enables motorists to drive through as the money is automatically deducted from their EZ-Pass credit card account.

As a user, you can change your credit card information on the EZ-Pass. Contact EZ-pass customer support line.

  1. Dial the customer support line for NJ which is where your EZ-pass is originally registered. Regardless of your current location, you can get the phone line on your EZ-Pass in the email you received upon registering.
  2. Tell the customer support agent that you want to change your EZ-Pass credit card.
  3. Give the required information such as your credit card number, security code, expiration date and your name exactly as they are on the card. The information is already listed in your welcome packet you got and it's also found on your EZ-Pass. The customer support agent will make the necessary changes to your credit card and you can keep using your EZ-Pass normally as before.

Can I Change My Credit Card on My Ez-Pass Online?

Yes. If you filed with New Jersey then you can follow the simple steps below to make the change. If you already have your EZ-Pass credit card follow these steps.

  1. Log in to your EZ-Pass account
  2. Go to Add/Update credit card option
  3. Change your credit card
  4. Click submit

The change is affected immediately. You can now be charged in the next toll booths on your new credit card.

Why Must I Change My Credit Card on Ez-Pass?

There are various reasons for wanting to change your credit card. For instance, you have lost the credit card and are unable to use it and don't want someone using your money for their travels. First contact your credit company soonest to report the loss. Thereafter, contact EZ-Pass NJ customer support team and also report the loss.

If you are unable to report it on phone, you can visit the online customer support center. However, you must find another payment method for the toll booths. In some cases, people have registered more than one credit card on their EZ-Pass account which means they can make the second credit card their primary card. In these cases, all charges are deducted from the card.

Can I Change My EZ-Pass Payment Method?

Yes. As a user you can change your payment method anytime you want. To do this you must first log in to the EZ-Pass account and choose the Payment Method option to change from cash or check to credit card payments.

However, your account balance must be equal to or higher than the threshold amount. You can contact customer support for additional assistance. Never use your EZ-Pass when your balance is reading zero. Better wait until you add funds. If you are using a credit card, the EZ-Pass account is replenished the moment your balance reads 25% lower than you replenish amount. If you use the card without replenishing, the account can be revoked.

Summary

To change your credit card on EZ-Pass you must first log in to your account. Go to updated personal information then click on Add/update credit card option. Enter your new credit card information exactly as it appears on your card. Save the information afterwards then delete the old credit card by clicking on remove card option. Always ensure the credit card has enough money to enable toll booth payments without any problems or you risk the account being revoked. Contact EZ-Pass customer support for further clarifications or help.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Change My Credit Card on My Ez-Pass New Jersey Account?

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