Chase Help Pages

Chase Customer FAQ, Forum, and Online Help Desk

Chase Help @
Customer Help
Average time to fix: (32 hours)
Busiest time: 9:30am
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Recent Chase help topics searched

I’m calling because my bank account was recently closed, however i was getting my direc...
i forgot my debit card pin number
I Forgot my password and don’t know my account*ATM*debit card number
I need to check my chase bank account online when my bank is closed
locked out of account. will not accept passwords
Credit cards took excessive amounts of money from account am I able to have this reversed
I've changed my phone number and I am unable to access my account online through ve...
I have a chase credit card and paid off my balance in full on November **th. It now say...
send paperwork so I can name beneficiaries for my checking and savings accounts
Card keeps getting declined due to fraud prevention! Transaction will not go true
I need my Iban and Swift Code numbers*I want to transfer money from Belgrade Serbia to...
I need information regarding my latest wire transfer as a title company is waiting for...
Need to speak to customer service
I have COVID and did not pay until my first fever-free day. I want to avoid a late fee...
I need to change my address as I have moved.
Yesterday, December **th my credit card was declined . Macys was the store).*Since I h...
Need money to transfer to me. I have an account but not chase number please provide it...

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Chase Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time32
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating91%
Quality of help rating82%
Votes for online help327
When this was last updatedThu Jan 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-935-9935

Chase Help Pages: What to Know

This is the Chase help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Chase's best customer help page or faq or forum, this is the best entry point according to 95,778 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-935-9935) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Chase agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Chase: General Information

Chase has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Chase using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-935-9935 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Chase.

Do Chase and GetHuman work together?

GetHuman has no relationship with Chase and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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