Chase International Customer Service Phone Number

713-262-3300
International Customer Service
  • Calls Chase's International Customer Service department
  • On average, callers wait 10 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 3:15pm
  • Some common reasons that visitors to GetHuman call Chase include Card Issue, Dispute a Charge, Report Fraud, Account Access, and Get Banking Help.
  • Get a real live human at this number: Calling this Chase number should go right to a real human being
  • When you call Chase and their automated voice system picks up, you hear: A representative answered the line.
  • This is not the most popular Chase phone number (it's ranked #4). Most customers call 800-935-9935 for support.

What It's Like to Call Chase Phone Number 713-262-3300

Nov 7, 2023

This Chase customer service number is intended to help customers calling from outside the United States. Specifically, this number is set up to assist customers with Chase checking and savings accounts who believe they may be victims of fraud or identity theft.

When I called this number, I was greeted by a pre-recorded message informing me that all customer service agents were busy helping other customers. I was told the wait time to speak to an agent was more than 15 minutes. Chase does offer a callback service that allows you to request an agent return your call when they become available.

I chose the callback option and was told that my call would be returned in 21 minutes. Helpfully, the system informs you what number the agent will be calling from, making it easy to screen for the callback. In my case, the call came more quickly than anticipated — a Chase customer service agent rang back in just under 10 minutes.

Although I had called the number intended for international customers, the Chase representative I spoke with had no issue with the fact that I am located in the United States. Likewise, although the number is advertised as being specifically for issues with checking and savings accounts, the representative was also able to access information about my Chase credit card accounts.

Despite the fact the number I called from (and received a callback on) is connected to all of my Chase accounts, I was required to provide personal information about myself to confirm my identity. This will likely be comforting for most callers, particularly since some will be calling about fraud issues.

The representative I spoke with was friendly and accommodating. She was able to answer questions about several different accounts I have with Chase (including a checking account and a credit card account). She did note that under certain circumstances, I might need to be transferred to a different department to resolve my issue. For instance, if I'd called to report a lost card, she would have to internally transfer my call to another representative. 

Customers might be calling Chase about a host of issues related to their banking and credit accounts, from suspected fraud to closing an account to requesting a new card. Based on my experience, a Chase customer service representative would be able and willing to help with any of those issues.  

If the purpose of your call is to report suspected fraud, identity theft, or unauthorized charges on your account, you'll need to speak directly to a Chase representative. They can investigate the situation and, if necessary, put a hold or cancellation request on the affected account. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Chase International Customer Service Phone Number 713-262-3300 - Info & Statistics

Phone number to dial713-262-3300
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingInternational Customer Service
Call center hours24 hours, 7 days
Best time to dial3:15pm
Navigate phone maze to a humanCalling this Chase number should go right to a real human being
Average wait10
Current wait12
Rank (among phone numbers)4
Rank (overall)5
Alternate methodsphone or web or twitter
Quality of communication67%
Quality of help62%
Customer votes3,341
Best phone number800-935-9935
Information last updatedWed Apr 17 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Chase's 713-262-3300 International Customer Service Number

This Chase phone number is ranked #4 out of 4 because 95,778 Chase customers tried our tools and information and gave us feedback after they called. The reason customers call 713-262-3300 is to reach the Chase International Customer Service department for problems like Card Issue, Dispute a Charge, Report Fraud, Account Access, Get Banking Help. As far as we can tell, Chase has call center locations in Philippines or India and you can call during their open hours 24 hours, 7 days. Chase has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 713-262-3300 and ways to call or contact Chase with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Chase

Calling Chase at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 713-262-3300. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Chase International Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Chase Once on the phone with Chase's International Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Chase in General

While 713-262-3300 is Chase's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-935-9935 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Chase help by calling them, is that other customers give their customer support at this number a 67% score for their communication skills and a 62% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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