California Franchise Tax Board Help Pages

California Franchise Tax Board Customer FAQ, Forum, and Online Help Desk

California Franchise Tax Board Help @ ftb.ca.gov
Customer Help
  • It takes an average of 59 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:45pm.
  • Common topics include Ask For Tax Help, Request a Form/Filing, Make a Payment, File a Return, Rejected Return, and more.
Since there is a phone number available, we have to recommend calling California Franchise Tax Board and talking to a real human being instead of searching their help site for answers.

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California Franchise Tax Board Online Help at ftb.ca.gov - Info & Stats

Help desk addresshttp://www.ftb.ca.gov/aboutFTB/contact.shtml
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time59
Rank amongst all ways to reach them7
Other means of communicationphone, chat, web
Communication customer rating84%
Quality of help rating56%
Votes for online help731
When this was last updatedTue Mar 26 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-852-5711

California Franchise Tax Board Help Pages: What to Know

This is the California Franchise Tax Board help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for California Franchise Tax Board's best customer help page or faq or forum, this is the best entry point according to 50,346 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-852-5711) which we show above. Sometimes when you dig through the various help topics and volumes on ftb.ca.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from California Franchise Tax Board agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting California Franchise Tax Board: General Information

California Franchise Tax Board has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with California Franchise Tax Board using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-852-5711 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like California Franchise Tax Board.

Do California Franchise Tax Board and GetHuman work together?

GetHuman has no relationship with California Franchise Tax Board and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

California Franchise Tax Board Contact Info

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