California Franchise Tax Board Taxpayer Services Phone Number

Hold time now: 13 mins (avg 7)
Best time to call: 1pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Use prompts 1-6-2 for individual taxpayer questions
This is not the most popular California Franchise Tax Board phone number (it's ranked #2). Most customers call 916-845-4300 for support: Click here for best option

Other customers got on the phone recently because:

I cannot pay my Pass through entity bill online.
Check the status of my tax return
Cant track my refund and its been over a month
Received a call yesterday from the tax board.if be en trying to reach them but luck
Want to talk to a representative
Where is my California taxes
I did not receive my middle-class tax refund and every time I call the FTB (any of thei...
I am trying to get my middle income tax refund but was told my refund is on hold and I...
I received a email my return was excepted but was being looked over to call this number...
Need to see what's going on with my taxes
I am trying now since December to get an address change completed. I was told it was up...
Setting up individual user registration. Cannot complete without speaking to a representative
I paid the State Income Tax Balance Due and got a confirmation of payment. But still ge...
I have not received the MCTR. From what I have read on the internet site I qualified...

Help me with my issue

California Franchise Tax Board Taxpayer Services Phone Number 916-845-6500 - Info & Statistics

Phone number to dial916-845-6500
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingTaxpayer Services
Call center hoursMon-Fri 8am-5pm PST
Best time to dial1pm
Navigate phone maze to a humanUse prompts 1-6-2 for individual taxpayer questions
Average wait7
Current wait13
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication62%
Quality of help61%
Customer votes3,733
Best phone number916-845-4300
Information last updatedSun Mar 19 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

California Franchise Tax Board's 916-845-6500 Taxpayer Services Number

This California Franchise Tax Board phone number is ranked #2 out of 5 because 50,346 California Franchise Tax Board customers tried our tools and information and gave us feedback after they called. The reason customers call 916-845-6500 is to reach the California Franchise Tax Board Taxpayer Services department for problems like Ask For Tax Help, Request a Form/Filing, Make a Payment, File a Return, Rejected Return. As far as we can tell, California Franchise Tax Board has call center locations in California and you can call during their open hours Mon-Fri 8am-5pm PST. California Franchise Tax Board has 5 phone numbers and 7 different ways to get customer help. We've compiled information about 916-845-6500 and ways to call or contact California Franchise Tax Board with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling California Franchise Tax Board

Calling California Franchise Tax Board at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from California Franchise Tax Board Taxpayer Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with California Franchise Tax Board's Taxpayer Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting California Franchise Tax Board in General

While 916-845-6500 is California Franchise Tax Board's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 916-845-4300 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach California Franchise Tax Board help by calling them, is that other customers give their customer support at this number a 62% score for their communication skills and a 61% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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