A:Calling this BMO number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at BMO for you.
Q:
Does BMO offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for BMO below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this BMO phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this BMO number should go right to a real human being
Below are some clips we've found from BMO's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to BMO Bank of Montreal. For service in English, press one.
For bank accounts, mortgages, loans, and investments, press if you are registered for BMO telephone or online banking, press one."
Excerpt from a call with BMO
Thursday, January 18, 2024 5:23 AM
They may ask for information for security purposes
"To BMO Bank of Montreal. For service in English, For bank accounts, mortgages, loans, and investments, Thank you.
We will be with you shortly.
We may record and use monitoring technologies on all parts of this call for your security and to improve our services to you."
Excerpt from a call with BMO
Monday, June 3, 2024 8:50 PM
In fact, much of this information on this page is superfluous because this BMO phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
BMO operates the call center for this 877-225-5266 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 252 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the BMO call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BMO phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BMO staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BMO is Saturday.The most busy day to call is Wednesday, which averages 253% more phone calls by comparison.Again, this is based on a sample of 252 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call BMO is Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call BMO
If you have time to do a bit of reading before you call BMO, we recommend you read over some of our problem-specific articles.
The fees associated with BMO accounts vary depending on the type of account and services chosen by the customer. For personal accounts, fees may include monthly maintenance fees, overdraft fees, transaction fees, ATM fees, and wire transfer fees. The specific charges can be found on the BMO website or by contacting a customer service representative. BMO also offers various account packages, such as Performance, Premium, and Plus, which have different fee structures and additional benefits. Additionally, there may be additional fees for services like check orders, stop payments, and foreign currency exchange. It is important for customers to review the fee schedule and account terms before opening an account to understand the charges associated with their chosen banking services.
The Bank of Montreal (BMO) is a renowned Canadian financial institution that has been serving individuals, businesses, and communities since 1817. It offers a wide range of banking services, including personal and commercial banking, wealth management, and investment banking. BMO has a vast network of branches across Canada as well as in the United States, providing convenient access to its services. With a strong commitment to customer satisfaction and delivering innovative solutions, BMO has earned a trusted reputation in the financial industry. Recognized for its expertise and reliable advice, BMO aims to empower its customers to make informed financial decisions and achieve their goals.
At BMO Harris Bank, we offer a range of accounts tailored to meet your financial needs. While the specific fees may vary depending on the type of account, we strive to provide transparent and competitive pricing. Common account fees include monthly service fees, overdraft fees, and transaction fees. It's worth noting that some accounts may have requirements, such as minimum balances, to waive certain fees. To get a comprehensive understanding of the fees associated with our accounts, we recommend visiting our website or contacting our customer service team. We are committed to providing clear information and assisting you in finding the account that suits your lifestyle while minimizing fees.
Click the link above to get answers to just about any BMO customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to BMO, and their purpose. Are any of these similar to the reason you are trying to call?
Follow-up on bank fees: "I would like to follow-up how can I keep going to solve this problem or what should I do actually?"
- From a call lasting 19m 39s , Sep 23, 2024 8:21 PM
Payment transaction inquiry: "I just make a payment."
- From a call lasting 13m 58s , Sep 12, 2024 8:59 PM
Information about why customers call BMO is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- BMO customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is BMO's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BMO agent. This phone number is BMO's best phone number because 1,272 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-225-5266 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call BMO first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, BMO has 1 phone number. It's not always clear what is the best way to talk to BMO representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for BMO. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BMO. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.