PETCO Phone Number

Call PETCO customer service faster with GetHuman

  • Calls PETCO's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Sun 9am-5pm PST
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live PETCO agent: Press 5 at the first menu.
  • What you hear when you call: To manage your rewards, press 1. To place a new order, press 2. To get the status of an order, press 3. For information about the Vito Care program, press 4. For any other inquiries, press 5.

Reasons customers like you called recently

Need to have name changed on account please. *Diane Brennan. Please remove DiPietro*Fro...
Would like the * items replaced at no charge . They should have been bacon Flavored ya...
was charged for a product that I didn't receive
I made a return and got credit through a gift card but says there’s no money on it when...
need to change address on my order that was just placed few minutes ago. old address ne...
Went to Petco today to get my Bleu some medicine. Left my Petco credit card home. One o...
I got a new bank card in January and I have auto payment on my pet insurance. I added m...
I received my *nd auto delivery and I don't see my discount price for my cat food. It...
I ordered two boxes of blood worms each box with a count of ***. Apparently that invent...
I'm still missing my $** coupon for spending $*** on select products on Black Friday
I was wondering where my package is? I currently ordered Something off of petco for my...

PETCO Customer Phone Number 888-824-7257 - Stats

Phone number to dial888-824-7257
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 9am-5pm PST
Best time to dial9am
Average wait2 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web
Quality of communication85%
Quality of help89%
Customer votes312
Information last updatedThu Feb 22 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

PETCO's Best Toll-Free/800 Customer Phone Number

This is PETCO's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PETCO agent. This phone number is PETCO's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-824-7257 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call PETCO first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, PETCO has 2 phone numbers. It's not always clear what is the best way to talk to PETCO representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PETCO - by phone or otherwise

While 888-824-7257 is PETCO's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other PETCO customers, is by calling their 877-738-6742 phone number for their Website Assistance department. Besides calling, the next favorite option for customers looking for help is via 877-738-6742 for Website Assistance. If you think this information is inaccurate or know of other ways to contact PETCO please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PETCO.

What is GetHuman's Relationship to PETCO?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PETCO. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Website Assistance877-738-6742

Beyond the Phone Number

There are other ways to get in touch with PETCO, including live chat and their website / help desk. Visit our PETCO Customer Service page for more information.
PETCO Customer Service

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