PETCO Phone Number

Calling PETCO customer service faster by GetHuman

Customer service
Current Wait: 6 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ReturnsCancel orderChange orderTrack orderComplaintA different issue
Get to a live person fastest: Press 1 then 0

Reasons customers like you called recently

Did an order for Metcalf get placed for curbside Port Charlotte Florida pick-up? *My c...
3 days ago
My hamster that I just bought a week ago died , and I didn’t know if it is still covere...
4 days ago
The harness I purchased for my dog is too small & I would like to exchange it at my loc...
5 days ago
Petco store on Boston not requiring masks. This is against the law. Location: Washington St
7 days ago
I used to work for petco ID **** pass ******, and I am unable to fill out a tax return...
11 days ago
No updates from ups regarding my online order just states it’s ready to ship but it’s s...
12 days ago
Order **************.**Didn*t receive all of the items
14 days ago
Hi,**A few months back I bought NexGard and Heartgard for my dog from Petco online for...
15 days ago
Hi, so I bought a toy for my dog online with my debit card and I am going to pick it up...
18 days ago
Please email contact details for Mr Tariq Hassan, Chief Marketing Officer at Petco. Ke...
21 days ago
Can I price match an online order from Petco to Amazon?
22 days ago
I can not access my account because I have forgotten my password and I do not know how...
24 days ago
Order online picked up on store. Charged me full amojnt for * things. Then one item was...
25 days ago
Hice una*Orden por internet de una correa para perro,el d*a ***De Abril **** y no me*Di...
25 days ago
I wanna return something I bought from petco, but I bought it in another state. Can I s...
a month ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-824-7257 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Press 1 then 0
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone, chat, web
Quality of communication
Quality of help
Customer votes
Information last updated
Fri May 22 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

PETCO's Best Toll-Free/800 Customer Phone Number

This is PETCO's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PETCO agent. This phone number is PETCO's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-824-7257 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call PETCO we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web. In total, PETCO has 1 phone number. It's not always clear what is the best way to talk to PETCO representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PETCO - by phone or otherwise

While 888-824-7257 is PETCO's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other PETCO customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact PETCO please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PETCO.

What is GetHuman's Relationship to PETCO?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PETCO. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PETCO Contact Info

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