PETCO Customer Service

Contact PETCO & solve common issues

Use PETCO's Phone Number

PETCO's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about PETCO. Below you will also find the phone and non-phone-based contact information we've gathered.

PETCO: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for PETCO.
There's more!
Click below to show 2 more questions, answers, and complete guides to common PETCO customer support problems.

Contacting PETCO customer support

Below you can compare and contrast the 4 ways to contact PETCO by looking at which ones are the fastest and which ones other customers recommend the most for solving PETCO customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact PETCO across the following channels: Phone, Chat, Web.

Phone number / contactWaitVotes
Customer Service
3 mins229
Website Assistance
8 mins303
Live Chat at
Customer Service
5 mins383
Online Help at
Customer Service
< 10 hrs208

Recent reasons customers contacted PETCO:

I was wondering where my package is? I currently ordered Something off of petco for my...
It's not a problem. I bought a canister filter, do I leave the foam in the basket s or...
Last month I bought Hill's Science Diet Adult Sensitive Stomach & Skin Large Breed Chic...
why was my prescription order cancelled?
I have a repeat delivery of bird seed . Wondering when it is scheduled to be delivered
I'm looking to adopt a female kitten when is the next time you'll have kittens in?
I want to know can I use my phone number as my reciect to return refrigerated dog food...
Nothing is wrong I was just interested in working at petco because I love the store and...
How long should I wait between applications of Frontline on my dog?
I was just at petco and the lady manager and cashier was very rude telling me that they...
It seems I have award that I unable to access* expired. Where we live *** of yr there...
Didn't get a $** for an order: **************.**Spend $**, Get $** eGC (*****-****)*The...
Hi! I made an online order for the $** e gift card when you spend $** or more, but I ne...
I came in to the Petco in Southaven Mississippi on Goodman road at **:**am and wanted t...
Hi, I'm not really sure what to expect from writing this, but I'm currently dealing wit...

Help me with my issue

Does GetHuman work with PETCO?

GetHuman does not work with PETCO's customer support operations, directly or in any other way. GetHuman has no partnership or relation to PETCO at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check PETCO's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting PETCO at a Glance

PETCO has 1 chat option
PETCO has no customer email
PETCO has 1 help forum
PETCO has no twitter handle
PETCO has no facebook page
Contact information overview

Answered on this page:

What is PETCO's price match policy?
Solutions to common issues

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