Apple Help Pages
Apple Customer FAQ, Forum, and Online Help Desk
Average time to fix: (7 hours)
Busiest time: 2:30pm
Want faster help from a live expert?If our free tools aren't enough and you don't have time to wait for a help desk to reply, our BBB-accredited partner staffs experts that will chat with you now for a small fee. Click to chat with a paid expert.
Recent Apple help topics searched
I have apple charming me for an app I have never had
I appear to have two iCloud accounts and am being charged twice for my Apple Music serv...
My credit card has been overcharged for many months , I need to speak to someone to hel...
I bought (upgraded) to **gb for .** apple charged me the .** then an additional **.**, why?
I need help to set up a password for my iMac Core i*. I never set up password for that...
I need help to set up a password on iMac core i*, I never set up password, for some rea...
Want to establish cloud for iphone
I want to discontinue my subscription to Apple -TV. Also, am questioning a charge I di...
Dera sir*My iphone *s battery automatically battery drain please my problem slove sir and
Dear sir *My iphone *s battery automatically drain
I have forgotten my password so help me how to reset it
I have forgotten my password. When I'm trying to reset it, it is showing me it will tak...
Help me in resetting password
I have forgotten my password so please help me
I forgot my apple password and when I'm trying to recover it. It is telling me to wait...
Dear Sir, **Please Help me my iphone *s Battery Automatic Drain. please my problem Soluction
This is to bring to ur notice that I have been charged Rs ***** without my consent from...Get help with my issue
Apple Online Help at apple.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Rank amongst all ways to reach them
Other means of communication
phone, web, facebook, twitter
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Sat Feb 15 2020 08:00:00 GMT+0000 (UTC)
Best phone number
Apple Help Pages: What to Know
This is the Apple help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Apple's best customer help page or faq or forum, this is the best entry point according to 156,552 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-275-2273) which we show above. Sometimes when you dig through the various help topics and volumes on apple.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Apple agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Apple: General Information
Apple has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Apple using 4 different media: phone, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-275-2273 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Apple.
Do Apple and GetHuman work together?
GetHuman has no relationship with Apple and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.