American Eagle Outfitters Help Pages

American Eagle Outfitters Customer FAQ, Forum, and Online Help Desk

American Eagle Outfitters Help @ ae.com
Customer Help
Average time to fix: (47 hours)
Busiest time: 3pm
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Recent American Eagle Outfitters help topics searched

My order is taking forever to ship...
My order still hasn't been shipped. its been * days. I need to know when my order is go...
my order still hasn't been shipped.
I ordered * pair of ar jeggings and I deleted my order number to check status of order
I recently received my order on Tuesday. From the time I opened the package, the sleeve...
no access to the site. A black dog and a box saying something went wrong from AE end.
I have not received my online order. *************
I can NOT get the site American Eagle outfitters to work on my computer. I have tried...
Need to speak to someone about shipping over night and not receiving it over night it t...
hello, im usha ravinder and ive recently placed an order with American Eagle and ive be...
Hi, I purchased three pair of jeans on AEO official website when it was on sale. Howeve...
! Have not received my coupons
placed an order and want to return order * ********** but i dont have the receipt. Wha...
I ordered my package to the wrong address and I need to change that it cancel to reorder.
Never recieved my package
I need to cancel an order. I know it needs to be done in * hour and I only have about...
I wanted to see i i could get credit back

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American Eagle Outfitters Online Help at ae.com - Info & Stats

Help desk addresshttp://www.ae.com/web/help/index.jsp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time47
Rank amongst all ways to reach them4
Other means of communicationphone, email, facebook, web, chat
Communication customer rating88%
Quality of help rating67%
Votes for online help48
When this was last updatedTue May 17 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-232-4535

American Eagle Outfitters Help Pages: What to Know

This is the American Eagle Outfitters help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for American Eagle Outfitters's best customer help page or faq or forum, this is the best entry point according to 10,710 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-232-4535) which we show above. Sometimes when you dig through the various help topics and volumes on ae.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from American Eagle Outfitters agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting American Eagle Outfitters: General Information

American Eagle Outfitters has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with American Eagle Outfitters using 5 different media: phone, email, facebook, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-232-4535 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like American Eagle Outfitters.

Do American Eagle Outfitters and GetHuman work together?

GetHuman has no relationship with American Eagle Outfitters and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

American Eagle Outfitters Contact Info

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