Amazon UK Help Pages

Amazon UK Customer FAQ, Forum, and Online Help Desk

Amazon UK Help @ amazon.co.uk
Customer Help
Average time to fix: (12 hours)
Busiest time: 9:30am
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Recent Amazon UK help topics searched

My wig says it's arrived on the *th I do not have it
This amount has appeared on my bank account. I haven't ordered anything and would like...
I am unable to use a gift card I was given from my son because I cannot gain access to...
i would like to make an order but i don't want to used prime. how to do it? thank you,
I didn't receive my parcel in time. Was expected on **.**.****. No tracking information...
why have you run me around and round in circles for hours cause you keep telling me nei...
I created an account and used a $** gift card I got for Christmas. The item I bought ex...
Hi, *I have Amazon seller central account. My business name is SYLOUK. They have suspen...
Just received order of Thermals that were needed urgently today as my husband needs for...
Orders a chair around the end of October start of November **** and it still hasn’t arr...
hi you are going take money from my account i do not have
had orders cancelled email.tried to alter but said my password waswrong .put forgot pas...
an automated call this morning supposed to be from amazon saying unusual activity of a...
Hello i am unable to log into my amazon account, i followed all the information given t...
I cannot currently access my account with you. My mobile number is *********** and it i...
I used to have prime & was charged *.** on the ** of November also was charged *.** on...
Hi!**I wanted to log in to my amazon.co.uk account to set up amazon alexa. A notificati...

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Amazon UK Online Help at amazon.co.uk - Info & Stats

Help desk addresshttp://www.amazon.co.uk/gp/help/contact-us/features-and-services.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time12
Rank amongst all ways to reach them7
Other means of communicationphone, chat, web
Communication customer rating83%
Quality of help rating95%
Votes for online help268
When this was last updatedWed Jan 20 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number08004961081

Amazon UK Help Pages: What to Know

This is the Amazon UK help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Amazon UK's best customer help page or faq or forum, this is the best entry point according to 26,994 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (08004961081) which we show above. Sometimes when you dig through the various help topics and volumes on amazon.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Amazon UK agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Amazon UK: General Information

Amazon UK has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Amazon UK using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 08004961081 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Amazon UK.

Do Amazon UK and GetHuman work together?

GetHuman has no relationship with Amazon UK and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Amazon UK Contact Info

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