Amazon UK Help Pages

Amazon UK Customer FAQ, Forum, and Online Help Desk

Amazon UK Help @
Customer Help
Average time to fix: (9 hours)
Busiest time: 1:45pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Amazon UK help topics searched

I purchase fire HD tablet **** on boxing day I just started using but the wifi connecti...
I have not received a refund for the mug I sent back
I ordered QA********** k smart hula hoop on the **th January. I should have received it...
I have just had a mis delivery. Address on parcel is ** Tithe Lane and it is delivered...
I cancelled my order on the same te I ordered the wrong item and I'm still waiting...
The boxes that the ottoman was in were thrown away and you are coming to pick it up tom...
Order number ******* Coming Home to Mistletoe Cottage was ordered today on my husbands...
Unknown charge for £** on *th jan
unable to buy books for kindle fire, for myself and for my wife. we want to change old...
I cannot read my Kindle books as I have forgot my Kindle password, I have tried to chan...
I am having problems with this order **Quexoma Royal Stewart Tartan Throw Blanket Sof...
My amazon account has been blocked, *How can I reinstate it?
i have account with amazon under stephen beswick from buxton, derbyshire*you have char...
Cannot contact amazon by phone have contacted tuffnel no help from them regarding deliv...
Amazon is taking prime fees of *.** several payments have been taken from my account I...
My account is locked and I want to unlock it

Get help with my issue

Amazon UK Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time9
Rank amongst all ways to reach them7
Other means of communicationphone, chat, web
Communication customer rating86%
Quality of help rating57%
Votes for online help266
When this was last updatedMon Jan 30 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number08004961081

Amazon UK Help Pages: What to Know

This is the Amazon UK help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Amazon UK's best customer help page or faq or forum, this is the best entry point according to 26,994 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (08004961081) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Amazon UK agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Amazon UK: General Information

Amazon UK has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Amazon UK using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 08004961081 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Amazon UK.

Do Amazon UK and GetHuman work together?

GetHuman has no relationship with Amazon UK and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Amazon UK Contact Info

Other Company Help Desks

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!