AOL Help Pages

AOL Customer FAQ, Forum, and Online Help Desk

AOL Help @ help.aol.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 2:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent AOL help topics searched

Can no longer access aol mail on ipad - message says user name *password incorrect - th...
I have ordered a Hotpoint Larder Fridge but when I filled in all necessary information...
How do I turn off mail coming up like notifications. It started a few days ago and eve...
aol password changed on android--not by me! Doesn't seem to affect computer aol.
I need to change the phone * to *** *** **** and so I can then change my password.
My emails are not coming*Mapping errors on phone*Server errors on laptop
I want to talk to a real person!
when sending a email i dont here the sound notification .
I would like to register my washing machine.
Ive been on the phone ** min and can't get through. Can you help me
cannot retrieve permanently sent and received e-mails for july **th and july **th. How...
when I click on aol mail logo I get message "the pg. you are looking for no longer exis...
i tried changing my password using my cellphone because i forgot it and now it wont let...
I cannot access my email as a box has come up with correct credentials rrequired.I chan...
My AOL email page is displayig in Spanish and I'm unable to change back to UK English...
I receive emails but can’t send them *It says username or password incorrect.*I’ve chan...
I opened a security app for AOL changing my password and now I’m locked out of my emails

Get help with my issue

AOL Online Help at help.aol.com - Info & Stats

Help desk addresshttps://help.aol.com
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time3
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web
Communication customer rating71%
Quality of help rating71%
Votes for online help435
When this was last updatedWed Apr 07 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-827-6364

AOL Help Pages: What to Know

This is the AOL help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for AOL's best customer help page or faq or forum, this is the best entry point according to 113,436 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-827-6364) which we show above. Sometimes when you dig through the various help topics and volumes on help.aol.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from AOL agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting AOL: General Information

AOL has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with AOL using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-827-6364 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like AOL.

Do AOL and GetHuman work together?

GetHuman has no relationship with AOL and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

AOL Contact Info

Other Company Help Desks

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!