ABCMouse Help Pages

ABCMouse Customer FAQ, Forum, and Online Help Desk

ABCMouse Help @ abcmouse.com
Customer Help
Average time to fix: (51 hours)
Busiest time: 2:30pm
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Recent ABCMouse help topics searched

I purchased an ABC mouse subscription for my daughter. I bought the yearly subscription...
i HAVE APSID FOR THIS FOR YEARS FOR ONE OF MY GRANDS AND WHE IS NOW * AND SAYS SHE DOES...
I subscribe to abcmouse for one or two month free with the promotion they were giving...
Price went up and i was billed without notice. I canceled and want a refund and innedi...
cancel my subscrition
Give me my money back as you can see I don't use ABCmouse give me my refund cancel my s...
I need a refund I just canceled my accout
I want to cancel my subscription
I cancelled my subscription long ago why is it am getting charge twice.**Why am I getti...
I’m still charging for ABC Mouse
I just got an email a couple days ago about my subscription was renewed. We were happy...
I want to cancel my account, today, actually right now!!!
i had money taken off my bank card for subscription i wasnt even aware of im wanting to...
I created my daughter an ABC Mouse account in February. I don't know the email address...
so if a family has * children (and they do) all of who could use extra help...then this...
Hi, my * months subscription had expired May **th and without my permission abcmouse we...
On April **th, I purchased ABC mouse for my great grand daughter. D'Azjah Waiters only...

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ABCMouse Online Help at abcmouse.com - Info & Stats

Help desk addresshttp://www.abcmouse.com/customer-support
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:30pm
Average turnaround time51
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating72%
Quality of help rating56%
Votes for online help661
When this was last updatedFri Jan 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-633-3331

ABCMouse Help Pages: What to Know

This is the ABCMouse help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ABCMouse's best customer help page or faq or forum, this is the best entry point according to 52,776 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-633-3331) which we show above. Sometimes when you dig through the various help topics and volumes on abcmouse.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ABCMouse agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ABCMouse: General Information

ABCMouse has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with ABCMouse using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-633-3331 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ABCMouse.

Do ABCMouse and GetHuman work together?

GetHuman has no relationship with ABCMouse and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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