Weight Watchers Customer FAQ

Weight Watchers is an excellent tool to managing your weight loss goals and maintaining your health, but certain tools don't work for everyone, and that's okay. With WW, you don't have to keep paying for something that's not fully benefiting you. You can cancel your membership online or use the MPCP for Monthly Pass memberships, or follow the provided instructions on your Savings Plan coupons to receive a refund, minus fees, for the unused coupons.

As a Weight Watchers member, you know the benefit of weekly meetings regarding. Weekly meetings not only help you see your progress, the meetings also give you a support system encouraging you every step of the way. You can attend virtual or in-person meetings, and locations or dates/times can be found on the Weight Watchers website or in the mobile app.

To find a Weight Watchers meeting near you, please use the location search feature available on the Weight Watchers website or app. This tool helps you locate meetings in your area based on your zip code or city.

To cancel your Weight Watchers membership, you can follow the cancellation instructions provided in your account settings on the website or app. Look for options related to membership management or billing. If you are on a specific plan, make sure to review any cancellation policies that may apply. For the most up-to-date contact information, please refer to the link available on this page.

Continued charges after cancellation might occur if the cancellation was not processed in time or if there was a billing cycle overlap. We recommend checking your account details to confirm that the cancellation was successfully completed. If you have any concerns regarding the charges, it's important to look for the most up-to-date contact information right here on this page to address it directly with Weight Watchers.