GameStop Customer Support on Facebook

Contacting GameStop customer service via Facebook or Messenger by GetHuman

GameStop on Facebook
Facebook Business Page
https://www.facebook.com/GameStop
Expect a response in: 38 hours
Best time to write: around 10:45am
Rank: #4 of 6 ways to contact
2,221 customer votes
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.
Message about: Lost/stolen gift cardMessage about: Overcharge/strange chargeBecause of another issue

Recent reasons others searched for GameStop on Facebook

I want to know if I can return my turtle beach *** to get the turtle beach ***I need help removing my name from the gamstop website cause I didn’t want to ban myself...I want to remove my name from GameStop cause I never wanted *to ban myself from gamblin...I am writing from the Clackamas County District Attorney's office in Oregon. I have a s...I cancelled a shipping order online and waited seven says for a new giftcard, but it ne...I returned an item that I bought with a gift card and it says if you bought it with a g...I transferred all my money to my Venmo card and it won’t let me use it. Now I can’t acc...late shipment. In transit but UPS has not received. Where is my package?*Tracking numbe...Everytime i go to purchase a item form the gamestop website or app with my gift card, i...I ordered a special deal on Black Friday. Received the wrong items. Sent it back. They...I am having a problem with initializing my ps*. I wanted to know if i could take it to...I purchased an Xbox *** system, a game for it and a product replacement for the system...I ordered a arcade game from game stop for my grandkids for Christmas I can’t get any i...I bought a *k vbucks code and when I went to type it in, it said that it was already us...I would like to have a refund on a recent order I placed on GameStop for a $** gift car...I ordered a game was charge for the game and the company canceled my order without reim...Get help for my issue

GameStop Facebook-based Customer Help - Info & Stats

Address of Facebook page
https://www.facebook.com/GameStop
Call-back available
NO
Facebook page hours
24 hours, 7 days
Ideal time to write
10:45am
First response time
38
Average turnaround time
40
Rank (amongst all ways to contact)
4
Legibility of messaging
61%
Quality of help
72%
Customer votes
2,221
Information last updated
Tue Feb 11 2020 08:00:00 GMT+0000 (UTC)

GameStop Customer Service via Facebook: The Breakdown

GameStop's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with GameStop over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting GameStop in General

There are 6 ways to speak with GameStop customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call GameStop if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other GameStop customers, is the 800-883-8895 option we show above. If you know of other ways to reach GameStop that we haven't talked about here already, please let our research team know. Or if you think that GameStop has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting GameStop

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