Cox Communications Customer Support on Facebook

Contacting Cox Communications customer service via Facebook or Messenger

For Customer Service
It's not a big deal that Cox Communications doesn't respond to customer service inquiries on Facebook or Messenger because they have a phone number that is actually answered by a human!

Recent reasons others searched for Cox Communications on Facebook

I have been a customer of cox for ** yrs. my name is Joyce Dunn, *** Oak Glen Dr., Terr...My service was disrupted when cox technicians unplugged my cable from the main port out...I am so tired I've been calling you for the last hour and a half I've talked to people...I was charged $** for someone to come out an install a cable box. We were using the mi...r Cox Communications,**I have tried calling and talking on the phone numerous times con...Over * month ago my cable was cut during the building of a new home next door. I had a...RE acct************** Spoke with the customer service agent on more than one occasion t...I was told that once I signed up in February of this year for a bundle contract, I woul...in November of **** I had a service contract for taking care of anything needing repair...I had Cox for less than one week. The tech who “hooked up” my cable and internet left i...Good Afternoon Cox Communication,**I have been a customer of your wireless internet and...I first signed up service to help a Cox employee at my door., only so he may meet his q...I have Cox home life security. So does my friend. I was notified by Integra. Custom Sy...My name is Mark Dawson my bill has been raised a few times I'm on I called to get it lo...I received the email below yesterday. Is this an actual email from Cox? ***Attn: Cox...Its very simple. I signed up with cox on the recommendation of a friend at her house w...

Cox Communications Customer Service via Facebook: The Breakdown

Cox Communications does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Cox Communications instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Cox Communications over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Cox Communications in General

There are 10 ways to speak with Cox Communications customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Cox Communications if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Cox Communications customers, is the 800-234-3993 option we show above. If you know of other ways to reach Cox Communications that we haven't talked about here already, please let our research team know. Or if you think that Cox Communications has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Cox Communications

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