iTunes Email

Emailing iTunes Customer Support by GetHuman

itunesstoresupport@apple.com
Customer Service Email
  • The average reply comes back in around 3 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most iTunes customers prefer to get in touch over the phone. Luckily, calling iTunes on the phone is an option.

Customers recently wanted to email iTunes about the following:

I am using a new laptop and had all of my music transfered over, and have purchased som...
I want to cancel the subscription to Apple Music. I did not order this.
How to get to my library
I purchased the Security Shield app to remove viruses from my phone and it does not wor...
I have an iphone * which i have tried to insert a sky sim. the phone then says its loc...
iTunes account is disabled. So is my daughters. We share an account. Would like to fix it.
Family I tunes on a family member’s device, it is asking to sign on for a free month. I...
I purchased a album on Itunes and I didnt realize it was edited.*I also purchased a son...
I change my Sim card to another phone and it keeps canal centimeter the apple symbol
I have been trying to upgrade the icloud to ** gb
I can't create apple id I try but I couldnt create it saids "contact iTunes to support...
I have an iTunes gift card & it broke...what can I do to replace it?

Help me with my issue

iTunes Email Support - by the Numbers

Email addressitunesstoresupport@apple.com
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response3:30pm
Average wait3
Rank (overall)3
Alternate methodsphone, email, web
Quality of communication91%
Quality of help65%
Customer votes4,136
Information last updatedWed Feb 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-676-2775

iTunes Customer Service Email

Email iTunes customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for iTunes customer service. This information is according to 389,370 GetHuman users who are also iTunes customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, iTunes customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling iTunes at their 800-676-2775 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Change Order. When you email iTunes one of their customer service agents sitting in one of their call centers, likely located in Massachusetts or California, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like iTunes by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting iTunes

iTunes provides customer service by email and also by phone. There are 5 ways to reach iTunes across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for iTunes customer support is 800-676-2775. With our free tools, you can check out the current wait time for iTunes and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best iTunes customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact iTunes currently.

What's the connection between iTunes and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer iTunes's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

iTunes Contact Info

Email-based customer care with other companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!