Wayfair Email

Emailing Wayfair Customer Support by GetHuman

service@wayfair.com
Customer Service Email
Average reply: (28 hours)
Expect replies: Mon-Fri 9am-5pm EST
Usually writes back @ 3:30pm
Why do you want to write to Wayfair?

Customers recently wanted to email Wayfair about the following:

Can't place order. Your app sent me items I NEVER ordered. Spoke to some one was forced...
I need a refund on shipping .. charged **.** for express shipping did not receive expre...
I saw on the website a beautiful kitchen nook set for over $***. The name of it is Oliv...
I ordered two Winston Porter Moncalieri Dining Chairs, and received only one today. *T...
SHOWER CURTAIN STILL IN WAITING MODE. PD FOR IT WKS AGO & WAS SUPPOSED TO REC THIS WK...
My order (**********)was shipped and delivered to the wrong address. Although I updated...
We ordered four place mats. Order Number *********. Tracking Number *Z*Y...
We purchased a Trans Globe post light Model **** from Wayfair last fall. We were going...
My order was shipped to the wrong zip code and FeEx will not send it to our address. Th...
I cant find an order not sure is if I completed order didn't log in how can I find out
I simply want what i ordered and paid for.....i am a good customer and have bought many...
I placed an order for pendant lights and the globe was broken. I reported it on the web...
Help me with my issue

Wayfair Email Support - by the Numbers

Email address
service@wayfair.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
Mon-Fri 9am-5pm EST
Most likely time of response
3:30pm
Average wait
28
Rank (overall)
3
Alternate methods
Quality of communication
93%
Quality of help
82%
Customer votes
224
Information last updated
Tue May 26 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
877-929-3247

Wayfair Customer Service Email

Email Wayfair customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Wayfair customer service. This information is according to 72,288 GetHuman users who are also Wayfair customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Wayfair customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Wayfair at their 877-929-3247 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Returns. When you email Wayfair one of their customer service agents sitting in one of their call centers, likely located in Maine or Massachusetts, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Fri 9am-5pm EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Wayfair by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Wayfair

Wayfair provides customer service by email and also by phone. There are 4 ways to reach Wayfair across 4 communication modes: phone, web, email, chat. In case you didn't realize there was an alternative, the best phone number for Wayfair customer support is 877-929-3247. With our free tools, you can check out the current wait time for Wayfair and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Wayfair customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Wayfair currently.

What's the connection between Wayfair and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Wayfair's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Wayfair Contact Info

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