USI Wireless Customer Service

Phone Number & Contact Info

USI Wireless's Best Phone Number

952-253-3262
Calls Customer Service·Most popular USI Wireless number
Q:

How do I talk to a live human at USI Wireless?

A:Select option 1 for sales, you will get to a live rep. much quicker especially if you are calling in for technical support.
Q:

Does USI Wireless offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Monday. Details
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this USI Wireless phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Select option 1 for sales, you will get to a live rep. much quicker especially if you are calling in for technical support.

What are the hours and when should I call?

USI Wireless operates the call center for this 952-253-3262 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 20 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this USI Wireless phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like USI Wireless staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call USI Wireless is Friday. The most busy day to call is Monday. Again, this is based on a sample of 20 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call USI Wireless

In summation, the best day to call USI Wireless is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that USI Wireless staffs the call center well on Friday.

Why Customers Call USI Wireless

If you have time to do a bit of reading before you call USI Wireless, we recommend you read over some of our problem-specific articles.

What is USI Wireless?

USI Wireless is a leading wireless internet service provider in the United States. As a company, we deliver high-speed internet access to residential, business, and public locations. With our advanced technology, we ensure fast and reliable internet connections to meet the needs of our customers. USI Wireless offers a range of flexible plans, allowing individuals and organizations to choose the speed and data limits that best suit them. Our cutting-edge infrastructure enables seamless connectivity, while our experienced support team ensures prompt assistance whenever required. Customers can enjoy the convenience of fast internet access for browsing, streaming, gaming, and more. USI Wireless aims to provide superior wireless internet services designed to enhance the online experience for all.

Is USI Wireless available in my area?

Yes, USI Wireless is available in select areas across the Twin Cities and surrounding regions. To check if your area is covered, you can visit our website and enter your address in the coverage checker tool. This will provide you with accurate information on whether USI Wireless is available at your location. We are constantly expanding our coverage network, so even if your area is not currently covered, there may be plans to bring our services to your neighborhood in the future. Stay updated by regularly visiting our website or contacting our customer support team for the most up-to-date information on our coverage areas.

What is the speed of USI Wireless internet?

USI Wireless offers high-speed internet services with download speeds that range from 25Mbps to 1Gbps, depending on the chosen plan and availability in your area. Our reliable and lightning-fast connection ensures smooth browsing, seamless video streaming, and efficient downloads and uploads. Whether you need internet for casual browsing, online gaming, telecommuting, or running a business, USI Wireless has a variety of plans to suit your needs. We continuously strive to expand our coverage and improve our network, delivering the fastest and most reliable internet experience to our customers. Stay connected with USI Wireless and enjoy the benefits of our exceptional internet speeds.

Top USI Wireless customer service problems

Click the link above to get answers to just about any USI Wireless customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More USI Wireless Customer Service Contacts

There are of course other ways to contact USI Wireless customer service besides the phone. Below we list the best ones, by medium.

USI Wireless Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and USI Wireless will reply our your email.

USI Wireless Customer Help Desk / Web Support

usiwireless.com - Customer Service
Listing of all support departments and contact information
usiwireless.com - Customer Service
Order Service and pricing, FAQ's, Manage your account info online
As a last, sometimes only, resort- USI Wireless customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is USI Wireless's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a USI Wireless agent. This phone number is USI Wireless's best phone number because 120 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 952-253-3262 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call USI Wireless first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, USI Wireless has 1 phone number. It's not always clear what is the best way to talk to USI Wireless representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for USI Wireless. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like USI Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Compare USI Wireless Customer Service

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