USI Wireless Customer Service

Ways to contact USI Wireless and solve common issues

Use USI Wireless's Phone Number

USI Wireless's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for USI Wireless

Contacting USI Wireless customer support

Below you can compare and contrast the 5 ways to contact USI Wireless by looking at which ones are the fastest and which ones other customers recommend the most for solving USI Wireless customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact USI Wireless across the following channels: Phone, Web, Email.

Phone number / contactWaitVotes
Customer Service
6 mins80
Online Help at
Customer Service
< 2 hrs53
Customer Service
< 2 hrs51
Online Help at
Customer Service
< 2 hrs48
Customer Service
< 2 hrs56

USI Wireless: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for USI Wireless.
What are the payment options for USI Wireless internet service?
USI Wireless offers multiple payment options for their internet service to ensure convenience for their customers. Customers can choose to make payments online through the USI Wireless website using a credit or debit card. They can also set up automatic bill pay through their bank, where the monthly internet charges will be deducted automatically. Additionally, customers have the option to make payments in person at the USI Wireless office or through the mail by check or money order. The company strives to provide flexibility in payment methods so that customers can choose the option that works best for them.
What is the speed of USI Wireless internet?
USI Wireless offers high-speed internet services with download speeds that range from 25Mbps to 1Gbps, depending on the chosen plan and availability in your area. Our reliable and lightning-fast connection ensures smooth browsing, seamless video streaming, and efficient downloads and uploads. Whether you need internet for casual browsing, online gaming, telecommuting, or running a business, USI Wireless has a variety of plans to suit your needs. We continuously strive to expand our coverage and improve our network, delivering the fastest and most reliable internet experience to our customers. Stay connected with USI Wireless and enjoy the benefits of our exceptional internet speeds.
Is USI Wireless available in my area?
Yes, USI Wireless is available in select areas across the Twin Cities and surrounding regions. To check if your area is covered, you can visit our website and enter your address in the coverage checker tool. This will provide you with accurate information on whether USI Wireless is available at your location. We are constantly expanding our coverage network, so even if your area is not currently covered, there may be plans to bring our services to your neighborhood in the future. Stay updated by regularly visiting our website or contacting our customer support team for the most up-to-date information on our coverage areas.
What is USI Wireless?
USI Wireless is a leading wireless internet service provider in the United States. As a company, we deliver high-speed internet access to residential, business, and public locations. With our advanced technology, we ensure fast and reliable internet connections to meet the needs of our customers. USI Wireless offers a range of flexible plans, allowing individuals and organizations to choose the speed and data limits that best suit them. Our cutting-edge infrastructure enables seamless connectivity, while our experienced support team ensures prompt assistance whenever required. Customers can enjoy the convenience of fast internet access for browsing, streaming, gaming, and more. USI Wireless aims to provide superior wireless internet services designed to enhance the online experience for all.
Does USI Wireless offer Wi-Fi services for businesses?
Yes, USI Wireless offers Wi-Fi services specifically tailored for businesses. We understand the essential role a robust and reliable Wi-Fi connection plays for businesses in today's digital landscape. Our Wi-Fi services for businesses are designed to meet the unique demands and requirements of both small and large enterprises. We provide high-speed and secure connections that can support multiple devices and users simultaneously. Whether your business operates in a single location or requires multiple access points, USI Wireless has scalable solutions to meet your needs. Our experienced team works closely with businesses to design and install a customized Wi-Fi network that maximizes coverage, minimizes downtime, and ensures uninterrupted connectivity. Trust USI Wireless to deliver exceptional Wi-Fi services that enhance productivity and improve customer experiences for your business.
What is the installation process for USI Wireless internet?
The installation process for USI Wireless internet is simple and hassle-free. Once you have subscribed to our service, a professional technician will schedule a convenient time to visit your location. The technician will assess the area, determine the best placement for the wireless equipment, and install all the necessary devices. In most cases, the installation involves mounting a small antenna on the exterior of your building. Inside, the technician will set up a wireless router to ensure optimal coverage throughout your space. The entire process usually takes about 1-2 hours, depending on the complexity of the setup. Once installed, you can immediately start enjoying high-speed internet with no additional equipment or wiring needed. Our team ensures that every installation is completed efficiently, providing you with a seamless and reliable internet connection.
Can I use my own router with USI Wireless?
Yes, you can use your own router with USI Wireless. USI Wireless provides customers with the option to use their own routers to access the internet service. This allows you to have more control over your network settings and configuration. However, it is important to note that USI Wireless recommends using their supported routers for optimal performance and compatibility. If you choose to use your own router, you will need to ensure that it is compatible with USI Wireless' network and meets the necessary requirements. Additionally, you may need to configure your router settings to work with USI Wireless, and technical support may be limited compared to using a USI Wireless provided router.
There's more!
Click below to show 3 more questions, answers, and complete guides to common USI Wireless customer support problem.

Does GetHuman work with USI Wireless?

GetHuman does not work with USI Wireless's customer support operations, directly or in any other way. GetHuman has no partnership or relation to USI Wireless at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check USI Wireless's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting USI Wireless at a Glance

USI Wireless has no chat option
USI Wireless has 2 customer emails
USI Wireless has 2 help forums
USI Wireless has no twitter handle
USI Wireless has no facebook page
Contact information overview

Answered on this page:

What is the contract length for USI Wireless internet?
What types of internet plans does USI Wireless offer?
Solutions to common issues

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