What is USI Wireless' refund policy?
USI Wireless maintains a customer-centric refund policy to ensure customer satisfaction. In compliance with regulatory guidelines, refunds for service charges are provided in certain circumstances. If a customer experiences service disruptions or technical issues beyond USI Wireless' control, we strive to address and resolve them promptly, limiting the need for refunds. However, if connectivity issues persist, customers may be eligible for a partial or full refund. It is important to note that individual cases will be assessed on their merit, and refunds are subject to a thorough evaluation. To request a refund or discuss service-related concerns, please contact our customer support team, who will be happy to assist you in a timely manner.
Answered May 3, 2024
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