Emailing Sirius/XM Customer Support by GetHuman
Average reply: (10 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to Sirius/XM?
Customers recently wanted to email Sirius/XM about the following:
I have been a long time Sirius radio customer (two cars* account number...
Please cancel my subscription before the May ** renewal.
I need to disconnect my account
Please cancel my subscription before my May ** renewal
I am trying to speak with a person at SiruisXM. My questions do not fit their infuriat...
I believe my account was overcharged
cancel my subscription
Hey enough of this someone from customer service needs to call me ASAP please I have a...
I traded the Outback for this **** Lexus and this doesn't have satellite radio.
Need refund on service due to coronovirus and not driving vehicles or request extension...
Why was I charged $ ***.**?!?!
My account is past due * month. I spoke to one of your representatives and explained th...Help me with my issue
Sirius/XM Email Support - by the Numbers
Department you are emailing
Customer service hours
24 hours, 7 days
Most likely time of response
Quality of communication
Information last updated
Tue May 19 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
Sirius/XM Customer Service Email
Email Sirius/XM customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Sirius/XM customer service. This information is according to 82,086 GetHuman users who are also Sirius/XM customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Sirius/XM customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Sirius/XM at their 866-635-5027 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel My Services. When you email Sirius/XM one of their customer service agents sitting in one of their call centers, likely located in Pennsylvania or Dominican Republic or Canada or Texas or Iowa or New York, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Sirius/XM by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.
Sirius/XM provides customer service by email and also by phone. There are 12 ways to reach Sirius/XM across 6 communication modes: phone, chat, web, email, twitter, facebook. In case you didn't realize there was an alternative, the best phone number for Sirius/XM customer support is 866-635-5027. With our free tools, you can check out the current wait time for Sirius/XM and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Sirius/XM customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Sirius/XM currently.
What's the connection between Sirius/XM and GetHuman?
GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Sirius/XM's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!
Sirius/XM Contact Info
Email-based customer care with other companies
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