Sears Email

Emailing Sears Customer Support by GetHuman
Customer Service Email
  • The average reply comes back in around 10 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
While exchanging information over email is convenient, most Sears customers prefer to get in touch over the phone. Luckily, calling Sears on the phone is an option.

Customers recently wanted to email Sears about the following:

Hi. I purchased an item online from and it did not fit in the space I needed...
they delivered my fridge in december without the kickplate. part was ordered on dec...
*nd missed appointment, tech has all information and I need my washing machine fixed NOW
I am just looking for the contact information - fax*email address and physical address...
waiting on return service repair need to talk to human call ***-***-****
It's BS you can't speak to anybody I'm not doing business with Sears anymore
Ordered a range from Sears on November **th still have not received it they just kept p...
Falsely billed for repairs
I got my freezer icemaker replaced by you guys and it’s no longer making ice and it’s b...
Calling to discuss my "shop your way" points. Some of my points are missing.
Never received my Order***********, whats going On!!
My order has the wrong bill address

Help me with my issue

Sears Email Support - by the Numbers

Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9:30am
Average wait10
Rank (overall)4
Alternate methodsphone, email, facebook, web, twitter
Quality of communication67%
Quality of help74%
Customer votes631
Information last updatedSun Apr 14 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-659-5917

Sears Customer Service Email

Email Sears customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Sears customer service. This information is according to 70,770 GetHuman users who are also Sears customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Sears customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Sears at their 800-659-5917 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Refund a Charge. When you email Sears one of their customer service agents sitting in one of their call centers, likely located in Arizona or Washington, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Sears by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Sears

Sears provides customer service by email and also by phone. There are 10 ways to reach Sears across 5 communication modes: phone, email, facebook, web, twitter. In case you didn't realize there was an alternative, the best phone number for Sears customer support is 800-659-5917. With our free tools, you can check out the current wait time for Sears and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Sears customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Sears currently.

What's the connection between Sears and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Sears's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Sears Contact Info

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