Royal Mail Email

Emailing Royal Mail Customer Support by GetHuman

contactus@royalmail.com
Customer Service Email
Average reply: (29.5 hours)
Expect replies: EST
Usually writes back @ 2:30pm
Why do you want to write to Royal Mail?

Customers recently wanted to email Royal Mail about the following:

i was ment to recieve a pacel by the latest of today and still am yet to recieve it. On...
I placed my order December *st or *nd, the package was supposed to come December **th I...
I am enquiring about a parcel I sent from Thailand with the tracking information of LX...
Cancelling post redirection. No longer have reference number
My package does not have my APT number on it. My tracking number is LE*********GB
Royal Mail Signed for *nd Class posted at the office on ********** and is still showing...
Parcel is not moving to me
Letter appears to have left Heathrow Langley depot.*Now * days later there are no furth...
I gave the wrong address. The person to whom the package was supposed to go to gave me...
I posted a calendar from Basingstoke post office using the self service.paid for it but...
ZT*********GB*ZT*********GB**Royal mail was supposed to collect the parcels today and I...
On Friday * December **** I took two parcels to the Forum Post Office in Lincoln. Both...

Help me with my issue

Royal Mail Email Support - by the Numbers

Email addresscontactus@royalmail.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours EST
Most likely time of response2:30pm
Average wait29.5
Rank (overall)2
Alternate methodsphone, email, web, twitter
Quality of communication95%
Quality of help90%
Customer votes76
Information last updatedWed Jan 25 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number03457 740 740

Royal Mail Customer Service Email

Email Royal Mail customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Royal Mail customer service. This information is according to 16,008 GetHuman users who are also Royal Mail customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Royal Mail customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Royal Mail at their 03457 740 740 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Account Access. When you email Royal Mail one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open EST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Royal Mail by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Royal Mail

Royal Mail provides customer service by email and also by phone. There are 5 ways to reach Royal Mail across 4 communication modes: phone, email, web, twitter. In case you didn't realize there was an alternative, the best phone number for Royal Mail customer support is 03457 740 740. With our free tools, you can check out the current wait time for Royal Mail and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Royal Mail customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Royal Mail currently.

What's the connection between Royal Mail and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Royal Mail's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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