Despite the reported average reply time, the conversation with Royal Mail can take days or weeks. But one of our experts can stay on it and take care of it for you:
Before emailing Royal Mail or after sending
While we try to find every shortcut we can for reaching Royal Mail customer service by email, we also recommend looking up the tips we have for your specific issue. Whether you're about to email email@example.com or already have, it's worth checking for precise instructions.
Other customers recently sent an email to firstname.lastname@example.org citing these issues:
If you're in mid-conversation with Royal Mail, or have already emailed with their customer support and aren't satisfied with the results, there's a good chance we can help. And if you have a moment, let other Royal Mail customers know what you think of their customer support.