OptumRx Email

Emailing OptumRx Customer Support by GetHuman

Average reply: (3 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 3:30pm
Why do you want to write to OptumRx?

Customers recently wanted to email OptumRx about the following:

I am very upset and disappointed with a recent occurrence with your manager, pharmacist...
I was told OptumRx was out of Wellbutrin. I had a presentation sent to my local pharmac...
I want to pay OptumRx for meds rec'd. I threw away the portion with charges listed.*Ca...
Medication is lost in mail after a month they resent it, but on of the * medications is...
OptumRx will no longer cover Taltz. letter.**Taltz is a required prescription drug for...
Need to cancel part of my order
Travelling after I just sold my house my medications are all lost I need a refill as I...
Dave Brunt‘s prescription was accidentally called in the exact care and I was calling t...
Need the number to the pharmacy to request refill
On a previous order I received Metformin - but both bottles are on the real list. I ca...
I want to find out about pharmacies for my Prescriptions or if mail order would be bett...
Need prescription prior authorization refaced.

Help me with my issue

OptumRx Email Support - by the Numbers

Email addressrxfeedback@prescriptionsolutions.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response3:30pm
Average wait3
Rank (overall)3
Alternate methodsphone, email, web
Quality of communication94%
Quality of help56%
Customer votes644
Information last updatedTue Nov 29 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-788-4863

OptumRx Customer Service Email

Email OptumRx customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for OptumRx customer service. This information is according to 33,006 GetHuman users who are also OptumRx customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, OptumRx customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling OptumRx at their 800-788-4863 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Lost card. When you email OptumRx one of their customer service agents sitting in one of their call centers, likely located in California, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like OptumRx by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting OptumRx

OptumRx provides customer service by email and also by phone. There are 4 ways to reach OptumRx across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for OptumRx customer support is 800-788-4863. With our free tools, you can check out the current wait time for OptumRx and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best OptumRx customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact OptumRx currently.

What's the connection between OptumRx and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer OptumRx's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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