OptumRx Email

Emailing OptumRx Customer Support by GetHuman

Average reply: (3 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to OptumRx?

OptumRx Email Support - by the Numbers

Email address
rxfeedback@prescriptionsolutions.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
24 hours, 7 days
Most likely time of response
9am
Average wait
3
Rank (overall)
3
Alternate methods
Quality of communication
83%
Quality of help
86%
Customer votes
675
Information last updated
Fri Jul 13 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-788-4863

OptumRx Customer Service Email

Email OptumRx customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for OptumRx customer service. This information is according to 33,006 GetHuman users who are also OptumRx customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, OptumRx customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling OptumRx at their 800-788-4863 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Preauthorization. When you email OptumRx one of their customer service agents sitting in one of their call centers, likely located in California, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like OptumRx by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting OptumRx

OptumRx provides customer service by email and also by phone. There are 4 ways to reach OptumRx across 3 communication modes: phone, email, web. In case you didn't realize there was an alternative, the best phone number for OptumRx customer support is 800-788-4863. With our free tools, you can check out the current wait time for OptumRx and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best OptumRx customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact OptumRx currently.
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