Toll-free · 24 hours, 7 days · Press 2 then 2 then # then 5 then 5 · Enter the 10-digit mobile phone number you are calling about. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Motorola below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Motorola phone number to document the phone system.
Here is how our research team describes the way the Motorola phone system greets you: Wait on the line for the next available agent.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then 1 then 1
Below are some clips we've found from Motorola's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Motorola. For English, press one.
Thank you for waiting. One of our agents will be with you shortly."
Excerpt from a call with Motorola
Friday, March 1, 2024 2:49 PM
They may need the phone number on your account
"Thanks for calling Motorola.
Press one for yes or two for no.
Enter the ten digit mobile phone number you are calling about."
Excerpt from a call with Motorola
Thursday, October 10, 2024 3:26 PM
They may ask you to enter information with the dial pad
"If you have called before, enter the phone number you provided."
Excerpt from a call with Motorola
Thursday, October 10, 2024 3:26 PM
What are the hours and when should I call?
Motorola operates the call center for this 800-734-5870 phone number 24 hours. 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 1,725 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Motorola call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Motorola phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Motorola staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Motorola is Sunday.The most busy day to call is Tuesday, which averages 58% more phone calls by comparison.Again, this is based on a sample of 1,725 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
On the Motorola website, you can conveniently choose from several payment options to complete your purchase. We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer the option to use PayPal for a secure and hassle-free checkout experience. Motorola also supports payment through Klarna, an installment payment service that allows you to split your purchase into monthly payments. This option is available for eligible customers at checkout. With these diverse payment options, we aim to provide flexibility and convenience for our customers, ensuring a seamless shopping experience on the Motorola website.
Click the link above to get answers to just about any Motorola customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Motorola, and their purpose. Are any of these similar to the reason you are trying to call?
Phone screen troubleshooting: "I'm getting a black screen with a white box in the center of it."
- From a call lasting 17m , Nov 20, 2024 5:54 PM
Phone display issue: "My phone display is black."
- From a call lasting 3m 25s , Nov 18, 2024 4:54 PM
Phone number issue: "But I'm not be able to make no calls out there on second phone."
- From a call lasting 1m 34s , Nov 18, 2024 2:32 PM
Information about why customers call Motorola is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Motorola provides this option.
As a last, sometimes only, resort- Motorola customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Motorola's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Motorola agent. This phone number is Motorola's best phone number because 11,808 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-734-5870 include Account Access, Device Support, Track a Package, Replacement Part, Refund a Charge and other customer service issues. Rather than trying to call Motorola first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Motorola has 2 phone numbers. It's not always clear what is the best way to talk to Motorola representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Motorola. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Motorola. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.