Emailing FedEx Customer Support by GetHuman
Average reply: (48 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 1pm
Why do you want to write to FedEx?
Customers recently wanted to email FedEx about the following:
I am with the Oklahoma Tourism & Recreation Department and need to speak with a live cu...
I just want to know why my package was delivered in FedEx office and no in front of my...
FedEx tried to deliver my package to the wrong address several times and now has given...
I received text with fake tracking number.
package not delivered
I'm being text using a fake number fake tracking number and asking me for personal info...
Someone is texting me and using a fake number and a fake tracking number and saying tha...
Item*Tracking number says “in transit” but hasn’t been updated in ** days. Item believe...
Can I get an actual rate on shipping for a package? Size is **”x**”x**” **lbs. Cost...
I have a package shipped via Fedex that shows it was delivered, however the company tha...
fx account number is lost and I cannot send important items
************ you told me four days in a row it would be delivered. not arrivedHelp me with my issue
FedEx Email Support - by the Numbers
Department you are emailing
Customer service hours
24 hours, 7 days
Most likely time of response
Quality of communication
Information last updated
Thu Feb 20 2020 08:00:00 GMT+0000 (UTC)
Best phone number
FedEx Customer Service Email
Email FedEx customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for FedEx customer service. This information is according to 87,216 GetHuman users who are also FedEx customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, FedEx customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling FedEx at their 800-463-3339 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Account Access. When you email FedEx one of their customer service agents sitting in one of their call centers, likely located in Maryland or Spain or India or Philippines, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like FedEx by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.
FedEx provides customer service by email and also by phone. There are 9 ways to reach FedEx across 6 communication modes: phone, chat, email, facebook, twitter, web. In case you didn't realize there was an alternative, the best phone number for FedEx customer support is 800-463-3339. With our free tools, you can check out the current wait time for FedEx and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best FedEx customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact FedEx currently.
What's the connection between FedEx and GetHuman?
GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer FedEx's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!