EDF Energy Email

Emailing EDF Energy Customer Support by GetHuman

Customer Service Email
Average reply: (16 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to EDF Energy?

Customers recently wanted to email EDF Energy about the following:

My electric has gone off and my electric card has gone missing I cannot talk my meter up
Why am I unable to get details of my accounts they are always unavailable...
Need to get an engineer out to the property to connect the gas and electric before I ca...
Need gas and electric put on in my property as soon as possible
Need a engineer to visit my property to put on the gas and electric
Hi I need some help my gas and electric is about to run and I have no money untill the...
My gas meter - is displaying fail
have lost key for key meter account ************
Today I sent my meter readings, but somehow gave the wrong electricity reading .*The co...
My meter want show my gas meter readings . It keeps saying gas battery is open I need s...
Hello I just want to set up a Direct debit for my electricity and request a top up card...
No money gone on meter

Help me with my issue

EDF Energy Email Support - by the Numbers

Email addressocc_contactus@edfenergy.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response9am
Average wait16
Rank (overall)4
Alternate methodsphone, chat, web, email
Quality of communication77%
Quality of help82%
Customer votes39
Information last updatedThu Feb 02 2023 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800 056 7777

EDF Energy Customer Service Email

Email EDF Energy customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for EDF Energy customer service. This information is according to 14,514 GetHuman users who are also EDF Energy customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, EDF Energy customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling EDF Energy at their 0800 056 7777 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Setup service. When you email EDF Energy one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like EDF Energy by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting EDF Energy

EDF Energy provides customer service by email and also by phone. There are 4 ways to reach EDF Energy across 4 communication modes: phone, chat, web, email. In case you didn't realize there was an alternative, the best phone number for EDF Energy customer support is 0800 056 7777. With our free tools, you can check out the current wait time for EDF Energy and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best EDF Energy customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact EDF Energy currently.

What's the connection between EDF Energy and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer EDF Energy's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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