EDF Energy Email

Emailing EDF Energy Customer Support by GetHuman

occ_contactus@edfenergy.com
Customer Service Email
Average reply: (56 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:45am
Why do you want to write to EDF Energy?

Customers recently wanted to email EDF Energy about the following:

You have rejected my meter reading but you seem to have the wrong identification number...
I received a letter this morning. saying 'We've applied your rebate to your Smart Pay A...
*** *** *** ***WATERSIDE HOUSE MAIN HOUSE PL***NN MET NO ********** READS ******NEEDS...
I have tested positive for covid I have just checked my pre payment meter and card not...
I am still awaiting a refund which I was told will be in my account soon. I am a single...
Hi just enquiring I have lights working on * floors. Plug sockets r working. R u able t...
i HAVE NOT BEEN WELL,EDF EDF WANTED ME TO LET YOU KNOW.*i HAVE HAD A STOMACK BUG AND A...
i want my acc number to give to the NHS
I am an e-on customer,not happy with my electricity provider.If you provide cheaper,wan...
I keep getting telephone text messages telling me that I owe money and they are going t...
I would like to know my new tariff after my one-year fixed contract ceases in January f...
Thank you for your letter my contract no is ************and electricity can't be moved...

Help me with my issue

EDF Energy Email Support - by the Numbers

Email addressocc_contactus@edfenergy.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait56
Rank (overall)4
Alternate methodsphone, chat, web, email
Quality of communication70%
Quality of help75%
Customer votes70
Information last updatedSun Dec 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800 056 7777

EDF Energy Customer Service Email

Email EDF Energy customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for EDF Energy customer service. This information is according to 14,514 GetHuman users who are also EDF Energy customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, EDF Energy customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling EDF Energy at their 0800 056 7777 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Setup service. When you email EDF Energy one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like EDF Energy by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting EDF Energy

EDF Energy provides customer service by email and also by phone. There are 4 ways to reach EDF Energy across 4 communication modes: phone, chat, web, email. In case you didn't realize there was an alternative, the best phone number for EDF Energy customer support is 0800 056 7777. With our free tools, you can check out the current wait time for EDF Energy and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best EDF Energy customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact EDF Energy currently.

What's the connection between EDF Energy and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer EDF Energy's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

EDF Energy Contact Info

Email-based customer care with other companies

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!