EDF Energy Email

Emailing EDF Energy Customer Support by GetHuman

Customer Service Email
Average reply: (58 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 2:15pm
Why do you want to write to EDF Energy?

Customers recently wanted to email EDF Energy about the following:

When top up is purchased it doesn't always go on the meter, I have been told that I hav...
I have a tenant who has ended his tenancy and provided a closing bill from EDF, however...
My father has received a bill but hasn't lived at the address for * months. I've asked...
This is to inform you that from August **th **** There has been no gas or electricity u...
I would like to have pay as you go meter set up for my gas*electric.
Can I change to a cheaper tariff ?
I am suffering from having to revert to EDF, as my supplier is closing. I have had thre...
I have received correspondence REF ********* Contract acc number *** *** *** *** re a c...
I had smart meters fitted on ** sep **** and I have still not received my credit to sai...
my final bill is ludicrous, there is only two people living here, seventy five and eigh...
Hi,*I compared EDF ENERGY qoute with present supplier.It is to high.I will have to*pay...
i rang om monday as i wish to go to direct debit in stead of key meter i poke to someon...

Help me with my issue

EDF Energy Email Support - by the Numbers

Email addressocc_contactus@edfenergy.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response2:15pm
Average wait58
Rank (overall)4
Alternate methodsphone, chat, web, email
Quality of communication68%
Quality of help73%
Customer votes72
Information last updatedFri Nov 20 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0800 056 7777

EDF Energy Customer Service Email

Email EDF Energy customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for EDF Energy customer service. This information is according to 14,514 GetHuman users who are also EDF Energy customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, EDF Energy customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling EDF Energy at their 0800 056 7777 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Setup service. When you email EDF Energy one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like EDF Energy by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting EDF Energy

EDF Energy provides customer service by email and also by phone. There are 4 ways to reach EDF Energy across 4 communication modes: phone, chat, web, email. In case you didn't realize there was an alternative, the best phone number for EDF Energy customer support is 0800 056 7777. With our free tools, you can check out the current wait time for EDF Energy and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best EDF Energy customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact EDF Energy currently.

What's the connection between EDF Energy and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer EDF Energy's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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